Outreach Specialist | Austin, TX

Outreach Specialist (Administrative Assistant III) Texas Historical Commission — French Legation State Historic Site

Location: 802 San Marcos St, Austin, TX 78702
Salary: $4,000.00 – $4,350.00/month
Employment Type: Full-time, Regular
Standard Hours Per Week: 40
Travel: Yes, 25% of the Time
Posting Date: May 13, 2026
Closing Date: May 27, 2026

Performs complex (journey-level) administrative support work. Under the supervision of the Site Manager, this position performs moderately complex consultative services and technical assistance work for the French Legation State Historic Site of the Texas Historical Commission (THC). This position involves planning, developing, and implementing outreach programming for institutions, other governmental agencies, community organizations, and the general public. Work involves planning, developing, and implementing outreach programs and events intended to promote the site's history, increase visitation, and encourage stakeholder participation.

Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

• Create and assist in maintaining and updating information on the site's social media, website, newsletters, and other public facing media.
• Coordinate and monitor programs and projects associated with outreach programming.
• Support collaborations and partnerships with organizations whose programs reach diverse audiences.
• Provide support in the planning, development, and implementation of programs.
• Update online and print event and program listings to promote site outreach.
• Monitor and evaluate social media and other tools for engagement performance and effectiveness.
• Communicate with the public and organizations to encourage and promote interest in programs and projects and to partner with entities to coordinate awareness.
• Perform project work, such as coordination of activities, monitoring or program outcomes, documenting and reporting progress.
• Create and implement community surveys to obtain feedback on community programming needs.
• Work to build strong and positive relationships with community collaborators for current and potential programming opportunities, including artists, teachers, performers, vendors, donors, and organizations.
• Develop, oversee, and evaluate a range of public-facing programs that enable diverse audiences to engage in meaningful experiences with our site's history, collections, exhibitions, and institutional initiatives.
• Assist with front counter duties including revenue handling, admission, ticketing, retail sales, phone calls, and visitor interactions.
• Recruit and manage volunteer recruitment, training, and scheduling for the site.
• Provide quality customer services for visitors, community service workers, friends members, and the general public; provide information via telephone and email; provide quality customer service in a courteous, efficient, and positive manner; continually inform and promote the sites and Texas Historical Commission's mission and programs.
• Welcome visitors to the site and be familiar with the site's history, architecture, exhibits and area attractions and respond knowledgeably and succinctly to visitor's questions.
• Assist with conducting and promoting on-and off-site events.
• Open and close the site's facilities as required.
• Assist with Friends of the THC events.
• Assist the Educator/Interpreter with programming, including giving tours, on-site educational programming, special events, and light housekeeping duties.
• Provide back-up telephone and administrative support to the office manager, as needed.
• Adhere to established work schedule with regular attendance.
• Follow all THC safety guidelines/procedures and ethics requirements.
• Perform other duties as assigned.

• Graduation from an accredited four-year college or university with a degree in communications, history, public history or public relations, museum studies, or closely related field
• Minimum one-year work experience in a museum historic site, or public facing cultural organization
• Work experience in general clerical, cash handling, sales, inventory, and reporting
• The ability to maintain the security or integrity of…