Director of Campus Communication and Access

Director of Campus Communication and Access

The Director of Campus Communication and Access leads accessibility services for Deaf, Hard of Hearing, and Deaf Blind students, employees, and visitors at the University of Texas s leadership role oversees interpreter and captioning services, coordinates accommodations for classrooms and major campus events, supervises interpreter staff, manages budgets and contracts, and ensures compliance with ADA and FERPA requirements. The Director collaborates with faculty, technology teams, and university departments to facilitate access across campus while maintaining a student caseload and supporting disability-related initiatives.

Ideal candidates have experience in accessibility services, ASL, interpreter coordination, and staff supervision.

• Manage the program budget, develop contracts and MOUs, and partner with the business office on payroll, vendor invoices, and transfers; maintain financial records and prepare reports.
• Coordinate services and accommodations for D/HH individuals for events that require special planning such as New Student Orientation, university events, bootcamps, and venues like Bass Concert Hall, the Moody Center, Wildflower Center, and Blanton Museum; ensure access to web‑conferencing platforms when needed.
• Hire, train, and supervise interpreter staff, including six full‑time staff interpreters and approximately 25 hourly interpreters.
• Conduct intake and scheduled appointments with current and prospective students and families, maintain a caseload of about 70‑100 students, determine reasonable accommodations, and support faculty and staff in implementation.
• Serve as a leader and member of the Disability and Access department, assisting with general functions and special projects.
• Support the interpreter/scheduler in ensuring timely processing of interpreter and live captioning requests; coordinate services for students’ class schedules and employees with complex needs.
• Participate on university and external committees and advisory boards related to communication access, disability, and accessibility.

• Bachelor’s degree from an accredited college or university.
• Five or more years of progressively responsible experience providing or coordinating communication‑access services for Deaf, Hard of Hearing, and/or Deaf Blind individuals.
• Three or more years of supervisory experience, including hiring, training, evaluating, and scheduling staff interpreters or equivalent teams.
• Demonstrated knowledge of the ADA, Section 504, FERPA, and related federal and Texas accessibility laws.
• Fluency in American Sign Language and ability to communicate directly with D/HH students, faculty, staff, and visitors.
• Experience conducting intake interviews and engaging in the interactive process to determine reasonable accommodations for students.
• Ability to maintain strict confidentiality of sensitive records consistent with FERPA.
• Commitment to working effectively with people from diverse backgrounds, abilities, and lived experiences.

• Master’s degree in interpretation, Deaf studies, ASL/linguistics, higher education, disability studies, or a related field.
• Seven or more years of experience in a campus disability services or communication access office.
• Experience coordinating interpreter and/or captioning services for large‑scale events with multiple stakeholders.
• Experience managing a budget with chargeback billing, vendor invoicing, and multiple funding sources; knowledge of TRS/ACA reporting requirements.
• Experience supervising trilingual interpreters and coordinating services in performance, music, legal, medical, or mental‑health settings.
• Experience with CART providers, automatic captioning vendors, and remote interpreting platforms.
• Experience using accommodation case‑management systems to track student records and service requests.

$90,000 + depending on qualifications

• Standard university office environment with frequent campus travel to support events.
• Frequent use of computer, phone, video relay, and web‑conferencing.
• Constant communication in English and ASL.

• Occasional evening and weekend hours to coordinate and attend major university events such as orientation, performances, and ceremonies.

• Resume/CV
• Three work references with contact information (at least one reference from a supervisor)
• Letter of interest

The University of Texas at Austin is an equal‑opportunity/affirmative action employer and complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, disability, religion, or veteran status in employment, educational programs, or admissions.