UPDATED - Family Shelter Advocate - Grove Campus

Family Shelter Advocate (Grove Campus)

Four Family Shelter Advocates required for the Residential & Support Services program, providing crisis support to families and individuals, establishing trust, addressing safety planning, health and basic needs.

Full‑time, non‑exempt position. Annual salary $51,000–$53,000, plus $3,600 for English/Spanish bilingual.

Location:

Grove Blvd. Campus, East Austin. Some travel between campuses; no remote or hybrid work allowed.

• Employee‑only health insurance, short‑term disability, and life insurance, with option for dependent coverage.
• Paid time off accruals up to 15 days a year prorated based on hire date and hours worked.
• Eight standard paid holidays per year.
• Up to 4 personal holidays to use at your preference.
• Comprehensive voluntary benefits plan: dental, vision, flexible spending, pet insurance, etc.
• 403(b) retirement plan with 100% employer match up to 1% of pay, and 2% discretionary contribution after one year.
• Benefit plans effective the first day of the month following thirty days of continuous employment.
• Eligibility in employer‑paid benefits and paid time off depends on full‑time status and hours worked.

• Bachelor’s Degree in Social Work or related field, or equivalent professional experience.
• Two years of human services experience preferred.
• English/Spanish bilingual fluency highly preferred.
• Knowledge of domestic violence, sexual abuse, human trafficking, child abuse, and homelessness issues.
• Ability to work in the Family Shelter office where clients reside; sensitivity to diverse backgrounds.
• Transporting clients to protective orders, court hearings, or appointments may occur.
• Possible lifting of up to 25 pounds.
• Strong multitasking, prioritization, and adaptability.
• Competent use of Microsoft Office and basic computer skills.
• Excellent written, verbal, and interpersonal communication.
• Valid Texas driver’s license with at least three consecutive years of driving experience, or one year if over 27, and an acceptable driving record.
• Completion of the 40‑Hour Office of Attorney General Sexual Assault Advocacy Training Program within six months of start, with annual continuing education.
• Pass required criminal background check (including FBI fingerprint if applicable), pre‑employment drug screen and TB test.
• Compliance with COVID‑19 policies; vaccination encouraged where possible.