Senior C..R.E. Coordinator

Senior C.A.R.E. Coordinator

The Senior C.A.R.E. Coordinator, Basic Needs & Advocacy plays a key role in supporting and coordinating services that help students meet their essential needs, and provides mentorship, training, and guidance to C.A.R.E. Coordinators and other staff to ensure consistent service delivery and best practices across the team. The coordinator serves as a connector across departments and external agencies, manages outreach and intake processes, and ensures timely referrals and tracking of support services.

Description of Duties and Tasks

• Serves as the first point of contact for students seeking basic needs support. Responsibilities include assessing student needs, coordinating services, recommending emergency funding, and maintaining confidential records. The position ensures ongoing support through follow-up and case management, while also assisting and advising C.A.R.E. Coordinators on complex cases.
• Coordinates logistics for basic needs programs like food pantries, emergency housing, and resource fairs. It involves managing aid distribution, tracking supplies and donations, supporting new staff onboarding and training, and recommending improvements to enhance program operations and efficiency.
• Manages data systems to track services and outcomes, produces reports for program evaluation, and analyzes trends to recommend improvements or guide resource and service planning.
• Supports outreach and education by creating promotional materials, leading presentations and workshops, participating in awareness campaigns, and advising C.A.R.E. Coordinators on effective outreach strategies and messaging.
• Fosters collaboration with campus departments and community agencies to connect students with resources, stays informed on best practices through meetings and trainings, and represents the C.A.R.E. team on committees and working groups as assigned.
• Supervises and mentors social work interns by training them on agency policies and ethical standards, overseeing their caseloads, and ensuring compliance with confidentiality and reporting laws.
• Responsibilities include guiding skill development, setting learning goals, providing evaluations, coordinating with university field placement staff, and aligning internship activities with both academic requirements and agency needs. Also facilitates learning through case discussions and collaboration while offering support during client crises.

Knowledge

• Familiarity with issues related to college student success and barriers such as food/housing insecurity.
• Principles of student support services and how to connect students with appropriate resources.
• Data tracking, analysis, and reporting techniques to evaluate program effectiveness and identify trends.

Skills

• Strong organizational, planning, and time management skills with the ability to prioritize tasks.
• Effective communication skills, including the ability to explain complex processes clearly and empathetically to students.
• Ability to build relationships with campus departments, student advocates, and community partners.
• Strong problem-solving skills, particularly in addressing and meeting students' needs.
• Attention to detail and accuracy in documentation and ability to maintain confidentiality and handle sensitive situations with discretion.
• Team-oriented with the ability to work independently when needed.

Competencies for Senior Coordinator

• Project Coordination:
  Autonomously organizes and manages activities within programmatic areas, ensuring all elements align with project and departmental goals.
• Project Planning:
  Leads development of comprehensive project plans for small to medium-sized initiatives, showing attention to detail and effective time management.
• Stakeholder
  
  Collaboration:
  
  Demonstrates strong coordination skills by effectively engaging with college personnel and external partners, including industry stakeholders, to achieve project objectives.
• Operational Support:
  Oversees coordination of special, innovative departmental initiatives, demonstrating a commitment to organizational efficiency.
• Leadership and Training:
  Shows proficiency in training, coaching, and directing assigned personnel, adhering to…