Lead Shelter Monitor

Job Details:

Job Location:

TX-Austin Women's & Childrens Shelter - Austin, TX 78721. Position Type:
Full Time Regular. Education Level: High School Diploma/GED. Travel Percentage:
None. Job Shift: Overnight. Job Category:
Housing.

Assists residents staying in the shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Overnight, 11pm-7am, Sunday through Thursday.

• Supervisory Responsibilities (10%)
  • Acts as the lead worker to the Shelter Monitor position.
  • Trains and instructs employees and volunteers in the proper methods and procedures.
  • Assists with scheduling.
  • Informs Manager of any staff issues requiring attention.
• Intake and Discharge Responsibilities (25%)
  • Answers telephone and responds to questions regarding shelter operations.
  • Performs client intake procedures including running sexual offender checks.
  • Checks clients into the shelter.
  • Prepares and monitors client intake cards and maintains resident roster.
  • Opens new clients to the program and prepares case records to facilitate case management.
  • Records daily statistics.
  • Inputs client information to HMIS accurately and in accordance with established timelines and procedures.
  • Updates client files as needed.
  • Obtains client signature on forms including house rules and regulations.
• Housekeeping and Chore Distribution Responsibilities (25%)
  • Distributes towels, linens, and personal hygiene items to clients.
  • Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion.
  • Participates in cleaning and maintenance of facilities, supplies, and equipment as needed.
  • Inspects facility on a routine basis to ensure compliance with established standards.
  • Ensures return and accountability of Salvation Army property (linens, etc.).
• Building Security Responsibilities (20%)
  • Ensures clients comply with house rules.
  • Checks client baggage for drugs, alcohol, weapons, and pornography.
  • Records incidents and notifies supervisor of any special circumstances or unusual problems.
  • Ensures security of facility and clients.
  • Arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry.
  • Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss.
  • Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.
• Cooking and Food Inventory Responsibilities (20%)
  • Participates in the selection and preparation of food.
  • Monitors expenditures ensuring compliance with budget constraints.
  • Purchases needed food items from the store.
  • Serves food and snacks to clients.
  • Assists clients in cleaning the kitchen after meals.
  • Maintains adequate level of food and supplies inventory.
  • Prepares inventory records and ensures accountability and security of inventory items.

• Ability to meet attendance requirements.
• Ability to read, write and communicate in English effectively.
• Ability to perform data entry into a computer.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating appropriate corrective action.
• Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) frequently.
• Work performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

• Health Insurance
• Retirement Plan
• Paid Time Off

• Knowledge of effective and efficient methods for organizing and maintaining records.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Knowledge of proper cooking methods and procedures.
• Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
• Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to present a positive and professional image of The Salvation Army.

High School diploma or G.E.D. and two years progressively responsible experience working within a social services program, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Valid State Drivers…