Case Management Specialist

Job Details

Job Location:

TX-Austin AC - Austin, TX 78723

Education Level: Bachelor's Degree

Job Category:
Case Management

Schedule/

Hours:

Monday-Friday / 40 hours per week

• Affordable Health Benefits
• Retirement Benefits with Employer Match
• 29 Days Paid Time Off

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionallycope with their environment;

ensures constant compliance with funding requirements.

• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Outsources clients toadditionalcounseling resources if needed;maintainsawareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; preparesaccurateand up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Completes and articulates discharge plans to clients exiting the program.
• Attends community meetings with representatives of other agencies in order toeducate them about the program, make client referrals andmaintainawareness ofclient'sprogress.

• Greets and interviews clients requestingassistancetodetermineclient's eligibility forassistancebased on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses,familyand work history;assistsclients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills, etc.
  
  Records the four last numbers of theclientssocial security card numbers.
• Locates and arranges temporary housing for eligible clients; contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
• Processes rent and utility financialassistancefor eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
• Assistseligible clients needing transportationassistancebased on medical or relocation needs; arranges transportation through bus-line and contacts family members, friends, churches for assistance.
• Serves asliaisonto other agencies in order toobtain/coordinateassistanceon client's behalf; builds andmaintainsprofessional working relationships with community agencies.
• Interviews applicants todetermineeligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if notappropriate for program.
• Educates parent on required documents needed to enroll children in local schools/childcare;assistsparent in obtaining necessary records;assistsparent in enrollment process.
• Provides directassistancein obtaining andmaintainingself-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.

• Preparesfood bags/boxes according to the number of family members;packs food items in boxes andmarksboxes accordingly to distribute to clients.
• Coordinates the retrieval, storage, and distribution of food and commodities for the program.
• Monitorsexp…