Training and Compliance Coordinator - Emergency Shelter

Job Category
:
Youth Care Worker

Requisition Number
: TRAIN
002230

• Posted :
  September 22, 2026
• Full-Time
• On-site

Showing 1 location

3700 S 1st St
Austin, TX 78704, USA

Life Works
of
Austin, TX is looking for a
Training and Compliance Coordinator to join our Emergency Shelter team!

The Training and Compliance Coordinator manages, coordinates, and oversees all emergency shelter staff training and quality control processes to ensure compliance with state, regulatory, and agency requirements. This position plans, schedules, facilitates, tracks, and evaluates required trainings for shelter staff, supports onboarding and ongoing professional development, and establishes policies and procedures to promote consistency and accountability amongst shelter staff. The coordinator also monitors staff fidelity to the agency’s evidence-informed treatment model, identifies training and performance needs, and works collaboratively with leadership to ensure staff maintain the knowledge, skills, and competencies necessary to provide safe, effective, and compliant services to youth.

This full time,
exempt position earns a competitive rate ranging from $57,643 - $81,389 depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!

RESPONSIBILITIES

• Develop, coordinate, schedule, and facilitate required training for all emergency shelter staff in accordance with DFPS, HHSC, regulatory, and agency requirements.
• Facilitate “Handle With Care” training, including verbal de-escalation, crisis prevention, and approved physical intervention techniques.
• Facilitate and/or coordinate evidence-informed and strengths-based trainings, including Trauma-Informed Care, TBRI, ACEs, professional boundaries, normalcy, and youth development.
• Conduct new employee onboarding and ensure all required training, certifications, and documentation are completed prior to staff working in ratio with youth.
• Provide ongoing refresher training and professional development based on identified shelter staff needs, incidents, quality assurance findings, and regulatory changes.
• Monitor staff implementation and fidelity to the agency’s evidence-informed treatment model and provide coaching, feedback, and corrective training when needed.
• Conduct regular quality control reviews to identify gaps in staff practice, documentation, safety procedures, and program implementation.
• Provide crisis intervention and de-escalation support during incidents involving youth and assist staff in responding to behavioral and emotional crises.
• Assist with the development and implementation of corrective action, performance improvement, and retraining plans when staff do not meet agency or regulatory expectations.
• Collaborate with Program Managers, and agency leadership to identify training needs and ensure consistent implementation of shelter policies and procedures.
• Assist with preparation for licensing reviews, audits, monitoring visits, and other regulatory inspections by ensuring required training and quality assurance documentation is complete and readily accessible.
• Participate in staff meetings, case staffing, program meetings, and other organizational activities as needed to support communication, accountability, and continuous quality improvement.
• Maintain confidentiality and protect the privacy and dignity of youth, families, and staff in accordance with agency policy and applicable laws and…