Family Shelter Resident Advisor; 3rd Shift; Grove Campus

Family Shelter Resident Advisor (FT/3rd Shift) - Grove Campus

SAFE Alliance seeks a FT/3rd Shift Resident Advisor for the Residential & Support Services program in the Family & Community Shelter department. The primary responsibilities of the Resident Advisor (RA) staff is to provide immediate resident support to those we serve in the Family Shelter. The RA staff work closely with all other shelter staff to ensure the needs of the shelter residents are met and that the services provided promote the safety, healing, and empowerment of survivors residing in the shelter.

The RA staff will assist in creating an environment that is welcoming, inclusive,and client focused.

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

Over the past two years, SAFE has served 11,397 clients across our programs. During that time, SAFE reached more than 50,000 community members through over 2,000 trainings, provided more than 150,000 nights and days of shelter and housing support, and delivered over 53,000 crisis intervention and advocacy services through our 24/7 hotline, walk-in advocacy, and direct support programs.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

• Employee Only:
  Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

* Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

We are looking for one person to work on a full-time, non-exempt basis for an hourly salary of $21.20 dependent upon experience and an additional hourly language differential of $1.73 for those who are English/Spanish bilingual

Bilingual fluency in English/Spanish is preferred; fluency being the ability to clearly and accurately communicate to convey information using the Spanish language, both verbally and in writing.

The work location will be based at Grove Blvd. Campus in the East Austin area.

This position will include no travel in the community or between campuses with no ability for remote/hybrid work.

The shift currently available is Monday through Friday, 12am (midnight) to 8am.

FLSA Status:
Non-exempt

Reports to:

Family Shelter Resident Advisor Program Manager

• Builds strong client/customer relationships and delivers client/customer-centric solutions while providing front desk coverage (answering incoming calls, responding to intercoms, assisting residents at front desk, etc.) as needed. Is aware of front desk activity and is proactive in offering assistance, support, crisis intervention, conflict resolution.
• Employs a client focused attitude when they orient survivors to the shelter building and assigned cluster helping to ensure that family members and individuals feel safe and are introduced to other residents and staff. Focuses on supporting survivors with communal living and community building and anything related to a comfortable and successful shelter stay.
• Addresses and maintains personalized safety planning verbally and in writing with survivors in a timely manner and implements motivation/persuasiveness to educate survivors on the importance of safety throughout the survivor's program…