Salesforce Lead

A Salesforce lead to work on a critical project for one of our biggest clients in banking domain should have minimum 9-12 years of experience in CRM. The Individual should be passionate about technology, experienced in developing, designing large solutions, and managing cutting edge technology applications.

Job Description:

• Technical skills:
• Experience with Salesforce Declarative development using Process Builder, Workflows, Lightning App Builder, etc.
• Experience with Salesforce platform programming languages – Visualforce, Lightning Web Components, Aura Components, APEX, SOQL, and SOSL.
• Knowledge and experience with Salesforce architecture and APIs, Salesforce security configuration, sharing rules and user management.
• Experience with Salesforce Experience Cloud (a.k.a. Community Portals).
• Experience with the agile software development.
• Experience with 1st Generation Managed Package and knowledge on 2nd generation Managed Package.
• Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On.
• Thorough understanding of Salesforce Deployment Process, tools, CI/CD.
• Experience collaborating with teams to improve processes that align with agency goals while demonstrating the ability to deliver excellent results and maintain a collegial work environment.
• Good verbal and written communication with internal and external users.
• Ability to work independently to analyze issues and resolve problems.
• Experience prioritizing work and meeting time sensitive deadlines, including follow-through while balancing and prioritizing multiple activities and responsibilities.
• Demonstrated experience engaging in creative problem solving and taking initiative, while utilizing a solutions-oriented approach and exhibiting flexibility and good judgement in a complex organizational ecosystem.
• Experience with Sales Cloud, Service cloud and Experience Cloud. Good to have knowledge on Financial Services Cloud.
• Participate in daily stand ups, track the progress and high light the risks
• Maintain project progress and provide daily, weekly and monthly updates to client
• Well versed with scrum ceremonies, processes & practices + sprint planning, retrospective.
• Well versed with various scrum metrics (productivity, defect density, velocity, burndown etc)
• Guide the team at offshore on overall project issues/challenges
• Ability to collaborate effectively across application, infrastructure, database groups
• Ability to guide and mentor the project team in technical aspects.
• Ability to work within and lead a team
• Ability to influence others and conflict/resolution skills