Software Development Engineer, Event Outfitters Engineering

Overview

Passionate about building a service that changes the way customers learn and get hands on with AWS services? Come join our developer team building an AWS services in a scalable and secure way for hands‑on workshops including Immersion Days and Game Days. This service will help deliver customer workshops at private and public events globally at AWS, as well as for customers and partners to use directly.

In this role, you will build and develop solutions for managing one of the largest fleets of AWS Accounts in existence in a scalable and secure way, supporting the broader AWS Field in enabling both internal and external customers. This role will give you the opportunity to demonstrate your ability to solve problems at scale and how to effectively own a critical service that is a dependency for other teams.

Our team owns services that thousands of AWS Solutions Architects (SAs) use to work efficiently and securely with hundreds of thousands of customers. We are looking for a Software Development Engineer to develop and maintain account management operations. We are looking for software engineers who are both passionate and skilled at working on distributed cloud‑scale systems. As part of this team, you will be responsible for helping to design and build one or more systems that together powers our service.

You will have the opportunity to work on the development of the end‑to‑end experience of this service. Roles include working on back‑end API development, security and identity, serverless distributed systems, No

SQL data storage, complex event orchestration and automation, real‑time data processing, and infrastructure automation. In addition, we face all the usual scale, availability, latency, and co‑ordination challenges of running a cloud‑scale service.

• Design and implement fault‑tolerant systems and services that run at large scale and ensure high availability guarantees using AWS services including, but not limited to:
  Lambda, Step Functions, Dynamo
  
  DB, API Gateway, Cloud Front, SQS, SNS, App Sync, KMS, etc.
• Own defining, disambiguating, designing, and implementing multi‑tier distributed software systems and applications. Dive into complex architectures, research and identify new technology that can help optimize performance.
• Design and implement systems that will help our service achieve 5x the current scale within a year. Design and implement software that will help minimize outages and improve the availability of our service.
• Estimate effort, plan implementation, and launch systems that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.
• Experiment, innovate and deliver fast, agile, and reliable with high quality and low technical debt.
• You should be passionate about building, improving and championing the product and a strong sense of ownership is a must.
• Leverage GenAI to automate operational tasks for the team, maintain runbooks, SOPs, and troubleshooting guides based on resolved incidents, code changes, and operational patterns.

Our team owns builds tools/services that allow the AWS field to securely, and efficiently deliver technical content and hands‑on events to customers. We work with AWS Event Marketing to support all large events such as re:

Invent, re:

Inforce, and Summits, as well as other internal teams to help support other technical content creation aspects. Our team is mostly centered in Texas, however we have folks in other locations and from a number of backgrounds/experience. We're always looking for more folks to help us improve and continue delivering an awesome experience for both internal and external customers!

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• 3+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experience.
• Bachelor's degree or equivalent.
• Experience building complex software systems that have been successfully delivered…