PSA Engineer - Network​/Transmission

Job Description

Role:
Advanced Power Systems Application Software Developer

• 5+ years of experience in customizing and delivering Energy Management Systems, preferably e-terrra AEMS – Reliance
• 5+ years of experience with C++, Java or other related languages
• 5+ years of experience with GE’s AEMS Reliance source design and development
• 5+ years of experience with electric utility industry practices
• 5 years of experience with Linux and Windows operating systems
• 5 years of experience with C, Java & Oracle Database
• SQL, shell scripting, ability to read and interpret logs and debug files
• Installation of operating system patches and third‑party software such as Oracle, Net App, etc.
• System configuration and hands‑on experience with Git Hub and Clear Case
• 5 years experience on real‑time or mission‑critical systems
• Experience in picking up and installing fixes on live customer systems
• Proven track record of problem analysis, identification and resolution
• Strong troubleshooting and debugging skills
• Good verbal and written communication skills
• MS Office applications (Word, PowerPoint, Excel) and MS Outlook competency
• Reliance (formerly XA/21) experience
• Object‑oriented programming techniques, Oracle and/or system administration experience is a plus

Responsible for advanced Power Systems Application software development and successful delivery of assigned functions to meet corporate project/product commitments.

Work with Electric Utilities or ISOs (Independent System Operators) and Transmission System Operators (TSOs) on functional software specifications, designing, coding, testing, integration, application tuning and delivery.

• Ensure customers’ success by fostering a balanced relationship that benefits both GE and the customer, with the goal of producing the highest level of customer support and satisfaction
• Take a leadership role in strategizing with internal staff and customers to solve and prevent re‑occurrence of issues
• Engage with customers on day‑to‑day issues; organise customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols, and ensuring solutions actually solve the customer’s issue
• Mentor staff in troubleshooting and analysis methods
• Knowledge transfer – write user/technical documentation and case notes; act as a technical resource for staff
• Act as a primary contributor to the Knowledge Base system for customer‑specific issues that will benefit the greater customer and support team
• Analyze and troubleshoot issues involving all aspects of GE solutions, including user interface, network and communication connectivity and performance, interoperability, data collection/storage, visualization, analytics, associated control systems and interfaces to enterprise systems
• Own and manage personal caseload and perform case follow‑up
• Troubleshoot and identify product problems for presentation to engineering for resolution or disseminate appropriate information necessary to correct issues
• Adhere to all quality processes, and be part of an on‑call rotation for after‑business‑hour customer calls
• Travel to customer sites as required

Bachelor of Computer Science (required)

Base salary: $110,000 – $145,000 per annum.

Location:

Jollyville, TX.