Software Engineer - Backend; GraphQL​/API Platform - Austin, TX; Hybrid

Responsibilities

Since H-E-B Digital Technology’s inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-EB Digital—we’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.

As a Staff Software Engineer
, you’ll provide end‑to‑end support to applications and identify ways to improve codebases, solutions to complex problems, and effectively propose paths forward to drive outcomes. You’ll make recommendations on overall application system designs, architecture, security, scalability, reliability, and performance.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner owned” means our most important resources—People—drive the innovation, growth, and success that make H-EB The Greatest Omnichannel Retailing Company.

• A Computer Science degree or comparable formal training, certification, or work experience
• 7+ years of experience in software development – Expert in multiple programming languages, technologies, and frameworks
• Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using well‑accepted design patterns
• Ability to review platform designs for strength of engineering solutions, namely performance, sustainability, and iterative development potential
• Experience with common software engineering tools (e.g., Git, Jira, Confluence)
• Extensive experience successfully producing consistent, high‑quality results
• Expert knowledge of Computer Science fundamentals: data structures, algorithms, design patterns, system architecture and design patterns
• Expert understanding of the full SDLC and frameworks (Agile, Scrum, Kanban, etc.)
• Strong preference: expert knowledge with Graph
  
  QL and similar API specs like REST, AWS, Observability (tracing, telemetry, alerts), Networking, Typescript and Nodejs.
• Experience with containerization technologies such as Docker.
• Experience with CI/CD pipelines and tools such as Jenkins, Gitlab, or Github Actions.
• Experience with both SQL and No
  
  SQL databases, with experience in query optimization.
• Proficiency in working cross‑team with product and cross‑function engineering such as web and mobile.

• Design, build, and develop the API Proxy and core Graph
  
  QL platform, including the router, schema workflows, and supporting code and infrastructure.
• You will help take observability and tooling to the next level for the developer experience for HEB engineers.
• Collaborate with multiple engineering teams (backend, web, mobile) to find solutions that improve developer productivity.
• Improved observability and operations have wide impact and scope by unlocking performance and cost‑savings opportunities for HEB tenants as well as contributing to scaling the platform team’s operations. You will help provide tools to improve critical HEB product surface areas’ business metrics such as latency, costs, and issues.
• Mentor/lead engineers, drive larger initiatives, and enable others to execute against team goals. Expert on team services and knowledgeable about adjacent services. Influence other teams.
• Sets goals and standards within team and influences within the organization. May own initiatives that span multiple teams. Proactively seeks out opportunities to help others grow.
• Drive performance with the API by identifying bottlenecks, tuning queries, and implementing caching strategies to ensure peak performance.
• Contribute to long‑term planning, researching new technologies and brainstorming ways to improve our platform’s architecture and performance.

• Reviews epics critically and ensures they’re appropriately broken down and prioritized with cross‑team dependencies identified.
• Writes production‑ready code and tests that meet acceptance criteria, are easily testable, documented,…