Production Service Developer

Job Description

Responsible for production infrastructure, including the servers and services that support a growing client base, as well as designing and implementing highly scalable environments. Work with other teams and provide infrastructure solutions. Understand client systems and applications, networking, infrastructure, data centers, web tools and technologies, databases, Cloud, Big Data, Enterprise Resource Planning (ERP), and more. Design new scalable solutions for a rapidly changing infrastructure environment with complex needs in areas such as configuration deployments, monitoring, and logging.

Perform deep drill‑down analysis into performance bottlenecks and provide necessary fixes. Bring in new ideas, change, evolve, improve and simplify production infrastructure. Work closely with development and research teams and provide customer‑friendly solutions and support. Responsible for the design, development, and/or deployment of enterprise supporting systems. May telecommute.

• Investigating/debugging software defects to perform root cause assessment and recommend code fixes using C++, Java, JavaScript, and CCL.
• Investigating complex production‑level application issues using troubleshooting tools such as Splunk, BMC Appsight, and Blackbird, and maintaining documentation of troubleshooting steps and resolutions.
• Analyzing application crash and performance reports using WinDBG to find software vulnerabilities and mitigate negative impact.
• Debugging live production code with WinDBG, Appsight Code Recording profiles, and profiling applications in production environments to identify memory and/or dependency issues with tools such as Process Explorer and Dependency Walker.
• Profiling applications in production environments to identify memory and/or dependency issues utilizing Process Explorer and Dependency Walker.
• Reviewing AWR reports and SQL plans (CBO) for Oracle Database to identify possible causes of performance bottlenecks and recommend code changes when applicable.
• Profiling Java servers by analyzing heap dumps (Eclipse Memory Analyzer) and timers to locate performance and/or memory related issues.

Bachelor’s degree in Computer Science, Engineering, or a related technical field followed by 5 years of progressive, post‑baccalaureate experience in a production service developer‑related occupation. Familiarity with production infrastructure, monitoring tools, database performance tuning, and application profiling is required.

• Medical, dental, and vision insurance, including expert medical opinion.
• Short‑term and long‑term disability.
• Life insurance and accidental death & dismemberment.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off:
  Flexible Vacation and accrual rates for non‑overtime eligible employees.
• 11 paid holidays.
• Paid sick leave: 72 hours each year, renewable.
• Paid parental leave and adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.

US:
Hiring Range in USD from $133,725 – $158,999 per year. Eligible for bonus and/or equity.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veteran status. Oracle will consider qualified applicants with arrest and conviction records pursuant to applicable law.