Software Quality Assurance Engineer

We don’t believe in automated phone systems. If you’re looking for a career and a company that fosters real, tangible relationships with clients and coworkers, you’re probably our kind of person! With Capitol Services, you will be able to work with people you know and trust. Under the continued leadership of our original co‑founders, and due to a strong employee and customer‑focused identity, Capitol Services is committed to our culture and the people who make us different.

Capitol Services is seeking a Software Quality Assurance Engineer with experience in AI‑powered testing tools. The position is located in Austin, TX and requires eligibility to work in the U.S. without sponsorship. C2C is not considered. This is a permanent, full‑time, direct hire role, Monday through Friday.

• Develop and maintain automated test suites for UI, API, mobile, and backend systems using modern frameworks (Playwright, Cypress, Selenium, Appium)
• Use AI‑assisted testing tools to generate test cases, analyze defects, enhance exploratory testing, and identify risk areas
• Validate AI/ML‑driven features including data quality, model drift, bias, and output reliability
• Implement and monitor CI/CD quality gates including automated regression, static analysis, security scanning, and performance checks
• Perform API‑first and contract testing for microservices and distributed systems
• Conduct performance, load, and chaos testing to validate system resilience and scalability
• Use observability platforms (logs, metrics, traces) to diagnose issues and validate system behavior
• Develop, modify, and execute comprehensive test plans and test strategies
• Oversee software acceptance testing and coordinate with cross‑functional teams
• Analyze test results, identify root causes, and recommend corrective actions
• Document and maintain software functionality, requirements, and specifications
• Tailor and deploy testing tools, automation frameworks, and quality metrics
• Serve as a subject‑matter expert for internal and external software, including training delivery in partnership with Learning & Development
• Ensure compliance with project plans, security standards, and industry best practices
• Communicate effectively and professionally with technical and non‑technical stakeholders

• Requirements:
  Eligible to work in the U.S. without sponsorship and reside in Austin, TX. C2C will not be considered.
• Experience:
  
  Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience. 5+ years of experience in quality assurance, test automation, and continuous testing. 3+ years of experience managing quality assurance processes and leading quality assurance initiatives.
• Preferred:
  Strong understanding of CI/CD pipelines (Git Hub Actions, Azure Dev Ops, Git Lab CI). Experience testing n‑tier web applications, APIs, and cloud‑based systems. Experience with test‑driven development, shift‑left testing, and Dev Ops collaboration. Ability to evaluate and validate AI‑generated output for accuracy and reliability.
• Excellent organizational and time‑management skills:
  Ability to multi‑task and prioritize projects. Exceptional attention to detail and reasonable sense of urgency, ownership, and accountability.
• Excellent communication skills:
  Verbal and written communication in a professional and friendly manner with coworkers and stakeholders.
• Adaptable:
  Eager to use new tools, automation frameworks, and AI technologies. Able to adapt to changing priorities while working in a fast‑paced, iterative environment. Strong problem‑solving and analytical skills.
• Coachable:
  Ability to retain and implement instruction and training. Open to learning and navigating current processes and systems. Comfortable asking questions.
• Positive attitude:
  Demonstrate a positive customer‑service attitude, courteous, and polite, especially when navigating difficult conversations or complaints.
• Exceptional team player:
  Able to work in both team and independent settings. Foster support and dependability toward peers while completing tasks within defined timelines.
• Reliable:
  Able to work during regular business hours in the Austin office.…