Automation Engineer

Position: Staff Automation Engineer
As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun.

We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY

Q2 is seeking an experienced Staff Automation Engineer with a strong focus on automation, engineering productivity, and delivery optimization. This role is responsible for designing and building scalable tools and systems that reduce manual effort, improve delivery efficiency, and enhance overall platform reliability.

You will work closely with Engineering, Product, and Delivery teams to identify high-effort, repetitive workflows and transform them into automated, scalable solutions. This includes refactoring legacy systems, building internal platforms, and integrating intelligent (AI-assisted) capabilities to streamline implementation, troubleshooting, and operational workflows.

This is a hands-on technical leadership role for someone who can identify inefficiencies, architect solutions, and deliver systems that materially improve how teams build and deliver software.

KEY RESPONSIBILITIES

* Design and build automation solutions and internal tools to streamline delivery workflows and reduce manual effort across implementation and engineering teams

* Own and drive refactoring and modernization of existing systems to improve scalability, maintainability, and performance

* Identify high-effort, repetitive processes in delivery and engineering workflows and convert them into reusable, scalable solutions

* Architect and develop backend services, APIs, and data workflows supporting automation and platform capabilities

* Lead resolution of complex production issues, performing deep root-cause analysis and implementing systemic, long-term fixes

* Build and maintain data pipelines and processing systems to support automation, analytics, and intelligent workflows

* Integrate AI/LLM-based capabilities where relevant to enhance automation, troubleshooting, and developer productivity

* Ensure high standards of code quality, security, testing, and reliability across systems

* Collaborate cross-functionally with Product, Engineering, and Delivery stakeholders to drive adoption of automation solutions

* Mentor engineers and promote best practices in code quality, system design, and scalable engineering patterns

EXPERIENCE AND QUALIFICATIONS

* Bachelor's or Master's degree in Computer Science, Engineering, or related field 8

* 8+ years of experience in software engineering with a focus on backend systems, automation, or platform/tool development

* Strong proficiency in Python (or similar language) and SQL

* Proven experience building automation tools, internal platforms, or developer productivity solutions

* Strong experience in code refactoring, system optimization, and improving legacy codebases

* Deep expertise in debugging, troubleshooting, and performance tuning of production systems

* Experience designing and working with APIs, microservices, and distributed systems

* Solid understanding of software development lifecycle (SDLC) and engineering best practices

* Experience working in Agile/Scrum environments

* Strong problem-solving mindset with focus on efficiency, simplification, and scalability

PREFERRED SKILLS

* Experience automating delivery or implementation workflows (e.g., onboarding, configuration, troubleshooting, support flows)

* Familiarity with ETL pipelines and data processing systems

* Experience with CI/CD pipelines, developer tooling, and engineering productivity platforms

* Exposure to AI/LLM-based tooling, including prompt-driven automation or workflow augmentation

* Familiarity with agentic workflows or orchestration frameworks

* Experience with cloud platforms (AWS, GCP, Azure)

* Knowledge of observability, logging, and monitoring systems

RELEVANT EXPERIENCE AND IMPACT

* Built automation solutions that significantly reduced delivery effort, manual work, or cycle time

* Refactored or modernized systems leading to improved scalability, reliability, or maintainability

* Delivered tools or platforms that improved developer productivity or delivery…