DevOps - Lead Software Engineer

Job Responsibilities

• Ensure reliability, scalability, and performance of AI‑assisted application and platform operations.
• Design and implement AI‑driven solutions for intelligent alerting, noise reduction, and auto‑correlation systems.
• Build and maintain observability, monitoring, and telemetry for AI applications and platforms.
• Build and support automation for alerting, anomaly detection, and self‑healing workflows.
• Collaborate with engineering and other stakeholders to drive operational excellence.
• Mentor and guide engineers on AIOps standards and operational excellence.
• Define and execute the roadmap for AI‑assisted SRE and observability.

• Formal training or certification in software engineering concepts and 5+ years of applied experience.
• Strong experience in SRE, Dev Ops, or Platform Engineering roles.
• Hands‑on experience with AWS services such as ECS, Lambda, API Gateway, Bedrock, Cloud Watch, RDS, and EKS.
• Hands‑on experience with AWS and LLM APIs.
• Expertise in observability tools:
  Open Telemetry, Grafana, Prometheus, ELK, and Cloud Watch.
• Experience with CI/CD tools such as Git Hub Actions, Jenkins, and Spinnaker.
• Proven track record in automation, operational tooling, and event‑driven workflows.
• In‑depth understanding of distributed systems, microservices, and cloud architectures.

• Experience with AI‑powered coding assistants like Git Hub Copilot.
• Familiarity with prompt engineering, embeddings, and RAG pipelines.
• Experience building operational copilots or chatbots for runbooks or troubleshooting.
• Proficiency in Python.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.