Dir, Software Engineering

About the Role

is looking for a Director of Engineering, for the Consumer experience to be responsible for building and operating critical product experiences, platforms and services. This leader will oversee managers and senior technical leaders across multiple domains that support core revenue for the business.

• Lead a broad, high-impact consumer engineering portfolio that directly shapes experiences used by millions of consumers.
• Influence both business outcomes and technical direction across revenue‑critical products, shared platforms, and modernization efforts.
• Tackle meaningful technical challenges across web, native, backend, and platform systems in an environment where strategy and execution are tightly connected.
• AI‑forward culture:
  The org is actively building and deploying AI‑powered tooling and consumer experiences with 100% AI adoption as a company goal.
• Join a role with real visibility, strong cross‑functional partnership, and the opportunity to leave a lasting organizational footprint.
• Senior team:
  You'll work alongside Staff and Sr. Staff engineers who are already deep domain experts.

• Partner with Product, Design, Analytics, and business stakeholders to shape roadmaps that improve consumer experience and business performance.
• Translate company and org strategy into engineering plans, staffing priorities, delivery milestones, and measurable outcomes.
• Drive execution across a portfolio of initiatives with varying levels of ambiguity, dependency complexity, and organizational visibility.

• Set technical direction across a diverse portfolio of consumer applications, platforms, and services.
• Guide architectural decisions spanning web, native, backend, and platform boundaries.
• Lead modernization efforts that improve scalability, consistency, observability, security, and developer productivity.
• Raise the quality bar for engineering design, code health, testing strategy, CI/CD, reliability, and operational excellence using AI from the get‑go.

• Drive adoption of AI‑enabled engineering practices that improve planning, coding, testing, documentation, and operational workflows.
• Help the organization evolve toward systems and practices that are easier for both humans and AI tools to understand, operate, and extend.
• Build an engineering organization that can scale quality and delivery without scaling complexity at the same rate.

• Lead an engineering organization through managers and senior leaders, creating clarity in structure, ownership, and accountability.
• Coach, develop, and support leaders through regular feedback, performance management, succession planning, and career growth.
• Create an inclusive, high‑accountability culture where engineers and leaders can do strong work, grow their impact, and operate with trust.
• Hire and retain strong engineering talent while maintaining a high bar for leadership, technical judgment, and collaboration.

• 10+ years of software engineering experience with at least 5 years leading engineering teams, including managing managers.
• Bachelor's degree or equivalent experience.
• Strong technical foundation in modern web development and architecture (Type Script, React, GraphQL, AWS).
• Comfortable operating across levels: from strategy to critical technical and delivery decisions.
• Strong instinct for connecting engineering execution to business metrics.
• Excellent cross‑functional communication and stakeholder management able to influence without authority, represent platform value to product and business leaders, and navigate competing priorities across multiple stream‑aligned teams.
• A collaborative, empathetic leader with strong cross‑functional communication skills.
• Ability to identify and utilize each individual team member's strengths, benefiting the greater organization.

• Experience with AI developer tooling strategy: evaluating, deploying, and driving adoption of AI‑assisted development tools across an engineering organization.
• Exposure to commerce, subscription systems, or monetization surfaces.
• Familiar it…