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Pre-Sales Solutions Architect

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Convergys
Full Time position
Listed on 2026-07-17
Job specializations:
  • Software Development
    Software Engineer, AI Engineer (Applied/Software), Software Architect
Salary/Wage Range or Industry Benchmark: 106087 - 135000 USD Yearly USD 106087.00 135000.00 YEAR
Job Description & How to Apply Below
Pre-Sales Solutions Architect In this role, you will:

Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIsPartner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customer

Become an expert in Client's products and how to build cohesive integrations and automations that interact with Client's products

Design and document custom software-based integration and automation processes

Provide level of effort estimates (and calculated costs based on standard hourly rates)
Write services contracts (in partnership with other Client's pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designs

Present solution designs and contract proposals to customers

Work with our team of post-sales solutions architects to validate designs and estimated efforts

Required experiences and skills:3-5 years of coding, 2-3 years of sales efforts

Experience in SaaS applications, working knowledge of SDLC Process and Development and a strong foundation API and different coding languages. Experience working with various integrations across a wide variety of industry standard applications from CRMs, ERPs, etc.

Experience working in a pre-sales technical role, such as Sales Engineer, Solutions Engineer, or Solutions Architect.

Experience working with customers directly to gather technical requirements

Deep understanding of REST APIs and solution architecture using REST APIsUnderstanding of API-based integration processes and designs

Ability to work with both technical and non-technical audiences to define and document desired integration or automation outcomes within Client's products

Comfortable working through ambiguity

Confident in designing and recommending best practices for integration and/or automation architectures

Ability to present solution proposals with confidence and talk in-depth about your design choices and pros/cons of alternative approaches

Backend software development experience preferred but not required

The base salary for this position is $106,087 -$135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The Final date to receive applications for this position is: 07/17/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.#WFH#LI-Remote

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English Spanish Accommodation :

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be…
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