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Senior CADD Analyst/CADD SME
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-18
Listing for:
Datamanusa
Full Time
position Listed on 2026-07-18
Job specializations:
-
Software Development
Backend Developer, DevOps
Job Description & How to Apply Below
Client: Direct Client
Duration: 1 Year (Possible Extension)
Hours: 32 Hours/Week
Job SummaryWe are seeking a Senior CX Developer to provide technical leadership in designing, implementing, and supporting enterprise customer engagement solutions built on Google CCAIP, Dialogflow CX, Service Now, cloud technologies, and API integrations
.
- Lead development of Google CCAIP and Dialogflow CX solutions
- Develop and review API and middleware integrations
- Provide technical guidance and code reviews
- Support release planning and deployment activities
- Troubleshoot complex production issues
Collaborate with architecture and business teams
- 8+ years of software development experience
- Google Contact Center AI Platform (CCAIP)
- Dialogflow CX
- REST APIs
- Service Now
- Dev Ops
- Agile Methodologies
- Technical Leadership
- Big Query
- CI/CD
- Contact Center Solutions
- Government Experience
Position Requirements
10+ Years
work experience
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