Field Solutions Engineer

About The Role At Rob Co

Rob Co is building the category of Autonomous Industrial Robotics and we're doing it fast. We believe that automating the ordinary frees humans to do the extraordinary, and we're building the end‑to‑end robotics infrastructure to make that possible – hardware, software, and AI in one stack that just works. To achieve this, we are looking for an ambitious Robotic Service Engineer to help us establish Rob Co as a leading provider of automation solutions.

Your commitment makes the difference:
You are the driving force behind the successful maintenance and servicing of our equipment. Your technical expertise and commitment ensure that our customers are satisfied in the long term.

• Maintenance and replacement of components on existing systems and performance of fault analyses for rapid restoration of production capability.
• Optimization of robot systems in our modern Robflow No‑Code programming interface – from re‑teaching positions to process adjustments based on your findings.
• Remote support for customer systems, including diagnostics, troubleshooting, and assistance with technical issues.
• Proactive process evaluation for early detection of potential malfunctions, as well as collaboration with product development and solution engineering – your feedback is crucial for improving future systems.

• Technical expertise:
  • Highly proficient with computers and software – work with our innovative No‑Code robot programming software.
  • Object‑oriented programming background is a plus.
  • Training in automation technology, e.g., as a mechatronics engineer, electronics technician, mechatronics technician, or a comparable qualification.
• Practical experience and passion:
  • Initial experience in commissioning or maintaining automation solutions or similar technologies—and enthusiasm for innovative technical challenges.
• Mobility and customer focus:
  You have a driver's license, enjoy traveling – up to ~70% throughout the US – and love supporting customers on site. In doing so, you ensure that our systems run reliably, understand their needs, and actively contribute to successful projects.
• Structured approach to work:
  • Precise documentation and clear communication are a matter of course for you.
  • Team spirit and problem‑solving skills:
    • You enjoy working with different departments and find pragmatic solutions that comply with standards or set new benchmarks.

• Develop modular, software‑defined robotics solutions with us that set new standards in automation.
• Help us build robots equipped with state‑of‑the‑art AI that perceive their environment, analyze data, and make intelligent decisions in real time.
• As part of a very dynamic and fast‑growing scale‑up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work.
• Flat hierarchies, open communication, and regular 360° feedback enable fast decisions and support your professional and personal development.
• Competitive compensation and benefits package – including medical, dental, and vision coverage, plus a 401(k) plan.
• Unlimited paid time off incl. major holidays.
• Company‑sponsored onboarding and team offsites in Germany.

Founded in Munich in 2020, Rob Co leads the transition toward fully Autonomous Industrial Robotics. Our mission is to deploy Rob Co in every factory – solving the industrial labor shortage through end‑to‑end robotics that just works. Powered by Physical AI, our solutions combine a scalable modular hardware architecture with intelligent software that adapts to your use case, improves over time, and requires zero upfront investment through our Robotics‑as‑a‑Service (RaaS) model.

We solve our customers' most pressing pain points – labor shortage, cost pressure, workplace safety, and national reshoring – across the full spectrum of Autonomous Industrial Robotics. With $160M raised from investors including Lightspeed, Lingotto Innovation, and Sequoia, 200+ people globally, and 2.5M+ operating hours in the field, we are deploying robots in factories across Europe and the United States – with our US operations headquartered in Austin, TX, and our Rob Co Bay Area Demo Lab in San Francisco.

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

At Rob Co, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements.