Junior Developer

Are you tired of support roles where you just follow scripts and never touch real code? As a Junior Support Engineer at Body Spec, you'll troubleshoot actual technical problems, write scripts to solve them, and work directly with our engineering team. You won't be stuck in a call center—you'll be the technical bridge between our users and our dev team, with a clear path to move into full-time engineering as you grow.

First-year Junior Support Engineers in Austin can expect to earn up to $70,170 in total cash compensation, plus equity.

• Technical Curiosity: You want to understand how systems actually work, not just restart them when they break. You dig into logs, trace errors, and don't stop until you find the root cause.
• Communication Clarity: You can explain technical problems to non-technical people without being condescending, and you can document issues for engineers without wasting their time. Your Slack messages are clear, concise, and actionable.
• Coding Fundamentals: You have solid programming foundations and can pick up new languages as needed. You're comfortable writing scripts, querying databases, and reading code you didn't write.
• Judgment on Escalation: You know when to solve something yourself and when to pull in engineering. You don't elevate everything, but you also don't sit on critical issues trying to be a hero.
• Patience Without Passivity: You stay calm with frustrated users and stakeholders, but you're not a pushover. You advocate for real fixes, not just band-aids.

• Troubleshoot technical issues across our website, admin systems, and internal tools—primarily via Slack with both internal teams and external stakeholders
• Write scripts and queries to diagnose problems, pull data, and automate repetitive fixes
• File detailed bug reports for engineering with reproduction steps, logs, and your initial diagnosis
• Work directly with our engineering team to understand our tech stack and contribute to solutions
• Provide weekend tech and dev support on a rotating schedule managed by the team
• Document solutions and build internal knowledge bases so problems get solved faster over time
• Grow your technical skills with the goal of transitioning into a full engineering role

• Based in Austin, TX and able to work in-person at our offices
• 0–2 years of experience in a technical support, dev support, or engineering-adjacent role (flexible if you can demonstrate the skills)
• Strong programming fundamentals—comfortable in at least one language with ability to learn others
• Experience with databases and writing queries (SQL or similar)
• Excellent written communication—you'll live in Slack and email
• Ability to thrive with direct, unfiltered feedback—we'll tell you exactly what you need to improve
• Availability for rotating weekend support coverage

• Base Salary: $62,000 yearly
• Performance Bonus: Up to 7% of base salary annually ($4,340) - half paid in cash ($2,170), half in stock options
• Team Revenue Bonus: $500/month when we hit monthly goals ($6,000 annually - we hit our goals 9 out of 12 months in 2025)
• Total Cash Compensation: Up to $70,170
• Equity: Stock options through performance bonus and additional grants based on performance

• Health, dental, and vision insurance
• 401(k)
• Paid time off
• Sick leave
• Company-wide peer bonus program for recognizing excellent teamwork
• Employee assistance program
• Regular team events (both virtual and in-person)
• Direct mentorship from experienced operators who've scaled companies before

Body Spec is transforming how people understand and improve their health through accessible DEXA scanning. As a Junior Support Engineer, you'll be the technical backbone that keeps our systems running smoothly while building the skills to grow into a full engineering role. If you want to solve real problems, work with a sharp team, and have a clear path to becoming a developer, we want to hear from you.