Staff Software Engineer - AI Platform (Austin or Dallas

Responsibilities

Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital-we're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.

As a Staff Software Engineer
, you'll provide end-to-end support to applications and identify ways to improve codebases, solutions to complex problems, and effectively propose paths forward to drive outcomes. You'll make recommendations on overall application system designs, architecture, security, scalability, reliability, and performance.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

• HEART FOR PEOPLE... skills to serve as technical authority and coordinate work for a group of engineers?
• HEAD FOR BUSINESS... expertise to make sound, mature technical judgments that result in significant impact?
• PASSION FOR RESULTS... drive to deliver sweeping technical initiatives?

• A Computer Science degree or comparable formal training, certification, or work experience
• 7+ years of experience in software development
• Expert in in multiple programming languages
  , technologies, and frameworks (should include extensive experience with Python
  )
• Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using well-accepted design patterns
• Ability to review platform designs for strength of engineering solutions
  , namely performance, sustainability, and iterative development potential
• Experience with common software engineering tools (e.g.,
  Git
  , Jira
  , Confluence
  )
• Extensive experience successfully producing consistent, high-quality results
• Expert knowledge of Computer Science fundamentals
  : data structures, algorithms, design patterns, system architecture and design patterns
• Expert understanding of the full SDLC and frameworks (Agile, Scrum, Kanban, etc.)
• Experience with Generative and Agentic AI technologies is a plus (e.g. MCP, Lang Graph, Lang Chain, A2A)

• Mentors / leads engineers, drives larger initiatives, and enables others to execute against team goals. Expert on team services and knowledgeable about adjacent services. Influences other teams
• Sets goals and standards within team and influences within the organization. May own initiatives that span multiple teams. Proactively seeks out opportunities to help others grow

• Reviews epics critically and ensures they're appropriately broken down and prioritized with cross-team dependencies identified

• Ensures cross-team dependencies are identified and well understood by all teams involved and other relevant stakeholders
• Works across teams to foster a culture of priority setting and urgency in alignment with organizational strategy

• Owns risk, change, and uncertainty across multiple teams
• Ability to proactively identify ambiguity and drive teams towards mitigating potential issues
• Considers how ambiguity in their team's work might affect, or be affected by, the work of other teams
• Works on technology projects / tasks with no guidance

• Manages cross- team commitments, their progress, and roadmap to delivery. Anticipates and communicates blockers, delays, and cost ballooning across teams, before they require escalation.
• Ensures expectations across teams and stakeholders are clarified between all parties involved

• Understands the architecture, design and integration landscape of multiple H-E-B systems or services
• Writes production-ready code and tests that meet acceptance criteria, are easily testable, documented, easily…