Train Dispatcher

Overview

Herzog Transit Services, Inc. is currently seeking a Train Dispatcher in Austin, TX to join our team.

The Train Dispatcher provides day-to-day supervision and authorization of the safe and efficient movement of all trains within the assigned territory consistent with operating rules, policies, and procedures of Herzog Transit Services, Inc., and the commuter agency, Capital Metro Transit Authority.

* This is a non-exhaustive overview of the job duties for this position.

• Ensure compliance with federal and company safety rules, policies and procedures. Respond to safety concerns and take appropriate action.
• Knowledge of territory and physical characteristics, train schedules (arrival/departures), and destinations.
• Ensures proper track bulletins, track warrants, and communications to all employees are accurate/timely.
• Monitors train movement and conditions affecting movements, such as weather conditions, train crew availability, and equipment availability. Coordinates responses to unplanned events and emergency situations and manages these instances to minimize passenger inconvenience and limit delays to affected trains.
• Performs a variety of administrative duties relative to hours-of-service requirements, hazardous materials, documentation of train movements and delays incurred, updating Digital Message Signs, and reporting rule violations.
• Direct and indirect supervision of all train crews, Maintenance of Way, and signal employees working on, or near the railroad tracks.
• Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position.
• Regular and predictable attendance and punctuality are a requirement for this position.
• Other duties as assigned.

• High School diploma or equivalent.
• Bachelor’s degree preferred.
• Previous train dispatching experience preferred, or minimum 2 years’ experience as a railroad engineer
• Ability to read, write, & communication, as well as issue oral instructions, clearly and accurately utilizing a variety of communication devices
• Ability to type 35 words per minute
• Accurately input data into computer systems
• Available to work 40-hour work week. Subject to overtime, on‑call, and alternate shifts that include weeknights, weekends, and holidays
• Ability to make quick and accurate decisions in a high‑pressure environment.
• Must be able to pass required tests prior to completing training period.

• Subject to pre‑employment background check and motor vehicle report review.
• Subject to pre‑employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
• Successfully complete and maintain any required safety certification and testing on an annual basis.

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non‑exhaustive overview of the physical requirements of this job.

• Work primarily in an office environment.
• Frequently sits for extended periods of time.
• Frequently use a computer keyboard and office related equipment.
• Requires occasional standing, walking, lifting, stooping or bending.
• Must successfully pass color/vision examinations as required by the position.
• Must be able to hear and distinguish auditory signals as required by the position.

• Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.

• Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.

Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.

Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail,…