Dispatcher; Evening

Now Hiring:
Evening Dispatcher
Pay Rate: $25.79 per hour

At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. Please note this is an evening shift. The shift starts at 12 (noon).

• Competitive Pay
• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid time off and paid holidays
• Company‑paid life insurance
• Stable employment with a well‑established organization
• Opportunities for growth and internal advancement
• Employee discounts on cell phone plans, vehicles, electronics, and more through Perk Spot

• Oversee all routes and scheduling of buses
• Counsel and coach drivers and monitors
• Handle heavy phone and radio traffic
• Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
• Serve as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provide solutions to drop‑off and pick‑up problems
• Handle backup driver duties or perform miscellaneous clerical duties as needed
• Complete assignment of special projects
• Assist with supervision of day‑to‑day operations

• 3–5 years of experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone. Little or no travel required, but meeting with local customers may be necessary.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.