Duty Leader & Delivery Driver

Open Positions

Position: Shift Leader / Delivery Driver
- Central Austin |
Location: Central Austin, 1806 Nueces St, Austin, TX |
Job : 9530 | # of Openings: 3

Shift Leader / On Duty Manager
- Central Austin
1806 Nueces St. Austin, TX 78701

At Tiff’s Treats, we bring happiness to customers by delivering warm, delicious treats, and we’re currently seeking enthusiastic On Duty Managers (ODMs) to join our team. This role is a unique opportunity to step into a leadership position whenever our salaried managers are away, ensuring the store operates smoothly and efficiently.

When not serving as the ODM, you ll work as either a Kitchen Team Member or Delivery Driver, contributing to the overall success of the team. Whether you re looking to grow your leadership skills or thrive in a fast-paced environment, this could be a SWEET opportunity for you!

This is a part-time, non-exempt, hourly position. The schedule will be flexible, yet varied, encompassing day, night, and some weekend shifts, typically between 7 AM and 12:30 AM. Looking to fill Evening shifts with this opening.

• As an ODM: Earn $18/hr for ODM shifts.
• Serve as the manager on duty in the absence of salaried managers, leading the team and ensuring smooth store operations.
• Oversee, train, and evaluate the work of 3–6 employees per shift, fostering a productive and positive work environment.
• Manage daily operations, including product preparation, sales, inventory, and service to ensure a seamless guest experience.
• Execute opening and closing procedures, complete daily paperwork, and conduct inventory checks to maintain accuracy.
• Optimize delivery efficiency by routing orders to maximize speed and delivery business.
• Maintain a positive, can-do attitude, setting the tone for the team and leading by example in every role.
• Assist with front-of-house tasks, including greeting customers, taking orders, handling transactions, and ensuring order accuracy.
• Support performance management, including coaching team members and providing feedback or corrective actions as needed.

As a Kitchen Team Member:

• Earn $15/hr for Kitchen shifts.
• Bake and prepare warm, delicious treats to perfection, following company recipes and quality standards.
• Accurately package orders for delivery or pickup, ensuring a delightful customer experience.
• Maintain a clean, organized, and safe kitchen environment while upholding food safety and sanitation guidelines.

As a Delivery Driver:

• Earn $10/hr + delivery fees and 100% customer tips for Driver shifts.
• Deliver warm, freshly baked treats quickly and efficiently using a Tiff’s Treats company vehicle or a personal vehicle when needed.
• Provide outstanding customer service by greeting customers with a smile and ensuring a positive delivery experience.
• Assist with various in-store duties, including order packaging and cleaning, to support overall store operations.

• Flexible & Versatile – Must be willing to work both Delivery Driver and Kitchen shifts as needed throughout the week.
• Leadership Experience – A minimum of 6 months of leadership and/or management experience in a fast-paced environment.
• Availability for Peak Business Days – Must be available to work on our busiest days of the year, including Bosses’ Day, Admin Pro Day, and Valentine’s Day (All Hands on Deck days).
• Clean Driving Record & Valid License – A current, valid driver’s license with a clean driving record is required.
• Proof of Auto Insurance – Must have current car insurance, with the driver’s name listed as an authorized driver.
• Personal Vehicle for Deliveries – Must have access to a personal vehicle for deliveries when company vehicles are occupied (Drivers will receive additional compensation for using their own car).
• Safe & Responsible Driving – Must be able to safely operate a vehicle, follow all traffic laws, and maintain a clean and organized vehicle at all times.

Sweet Perks

• Competitive Pay – Shift Leaders start at $18/hr
• Paid Training – Learn and grow while getting paid!
• Sweet Perks – Enjoy up to six dozen free cookies per week
• Paid Time Off – Recharge, relax, and enjoy well-deserved time off!
• Comprehensive Benefits – Generous contributions toward medical and…