Route Service Manager - CDL

Role Overview

Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. Handles scheduling, inventory, and dealer relationships while ensuring quality and safety on every delivery.

• Deliver batteries and provide service to each dealer on the route in a safe and timely manner.
• Load and unload trucks safely, maintaining accurate records of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Manage dealer accounts: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and related paperwork promptly.
• Collect and return junk and/or used batteries to the warehouse.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow driver program requirements as specified by the manager.
• Perform any additional duties as assigned.

• High school graduate (or equivalent).
• Ability to read, write, and compute basic math.
• Excellent communication skills.
• Minimum one year of delivery and customer service experience.
• Working knowledge of computers or ability to learn applicable systems.
• Working knowledge of electronic inventory management tools (tablets, scanners).
• Strong organizational skills and the ability to prioritize tasks.
• High accuracy and attention to detail.
• Sense of urgency in completing work.
• Willingness to work overtime if requested; depending on location may require one or more overnight routes per week.
• Clean driver’s record and meet driver qualifications (CDL required).
• Valid DOT medical card.

Works independently with limited supervision.

Accountable for accurate inventory management of company assets.

Uses frequent independent judgment when making decisions.

Operates with integrity and demonstrates a positive attitude.

• Exposed to battery warehouse conditions, including moving equipment, mechanical parts, fumes or airborne particles, toxic or caustic chemicals.
• Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
• Must routinely lift and/or move up to 50 pounds, occasionally up to 75 pounds.
• Repetitive lifting, consistent sitting, standing, and walking.
• May require use of personal protective equipment (PPE).
• Exposure to hazards of the road when operating or riding in a vehicle.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability, marital status, military status, veteran status, citizenship, or any other characteristic protected under applicable local, state or federal law.