Count Room Associate
Listed on 2026-06-05
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Entertainment & Gaming
Security Manager, Server/Wait Staff
Introduction
At PENN Entertainment, we are always looking for talent that believes in having fun. You will work with a diverse set of coworkers who are enthusiastic about helping people find and have more fun.
OverviewWe’ll provide you with the opportunity to grow within a fast‑paced industry and a company that cares about your career development. Our Total Rewards package includes wellness programs and a comprehensive benefits plan, which may vary by position.
Responsibilities- Counts and verifies all VLT drop boxes, VLT Machine Bill Validator, Food and Beverage drop.
- Prepares appropriate paperwork and makes necessary computer entries.
- Responsible for collecting VLT drop and bill validator drop.
- Performs VLT weighing and coin wrapping process.
- Transports wrapped and counted coin to vault.
- Prepares booth and main bank buys.
- Tests all scales at booth and in the hard count room daily.
- Collects VLT cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability and compliance goals.
- Removes cash boxes from slot machine and replaces with empty cash box using procedures within Internal Controls and Ohio State Gaming Regulations.
- Transports all collected cash boxes to the Count Room following a predetermined route.
- Ensures key‑control procedures are followed.
- Operates automated currency equipment to count and process tickets/currency removed from the cash boxes.
- Prepares Cash Storage Box Report with supporting documentation obtained from the counting of the cash boxes.
- Packages currency and tickets/currency into predetermined amounts for later use or deposit.
- Transports the verified tickets/currency to the Main Bank and ticket storage area within Internal Controls and Ohio State Gaming Regulations.
- Completes daily maintenance of all count room equipment and cleaning of the count room.
- Works professionally with other departments as needed to complete tasks.
- This job description is not intended to be all‑inclusive; team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
- Ability to work early mornings – shift times begin at 4:00 am.
- Balances team and individual responsibilities.
- Exhibits objectivity and openness to others' views.
- Contributes to building a positive team spirit.
- Able to build morale and group commitments to goals and objectives.
- Supports everyone's efforts to succeed.
- Individual must be able to work in an enclosed/secured area, have good ethics and a good attendance record.
- Other duties, as needed.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or an equivalent combination of education and experience.
Language SkillsAbility to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Possess ability to operate an adding machine and basic computer skills.
Reasoning AbilityAbility to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certifications, Licenses, RegistrationsEmployee must qualify for any licenses and permits required by federal, state, and local regulations. Must possess a valid driver’s license and an acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
Physical DemandsThe employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required include close vision, color vision, and peripheral vision. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs.,
and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free.
The noise level in the work environment is usually moderate. All Team Members at Hollywood are under audio surveillance in limited areas. Performance may be observed and recorded. Employee could be exposed to an environment containing unrestricted second‑hand tobacco smoke.
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