Quality Assurance; Inspector

Position: Quality Assurance(Inspector)
Join a Team That’s Moving Mountains—Literally. At Moving Mountains, we don’t just manage luxury vacation homes—we elevate experiences. With nearly 200 exceptional properties across Colorado’s most sought-after mountain destinations—Steamboat Springs, Vail, Beaver Creek, and Breckenridge—we are proud to be a market leader in high-end vacation rental management.

Our commitment to excellence isn’t just for our guests and homeowners—it extends to our team. In 2023, we earned an honorable mention in Outside Magazine’s “Best Places to Work”, placing us among the top 100 workplaces in the nation, based on our employees’ feedback. If you're passionate about hospitality, thrive in a high-performance environment, and want to be part of a company that values both professionalism and people—you just found your next adventure.

JOB TITLE:

Quality Assurance Specialist

SUMMARY:

The QA Specialist communicates with multiple departments; operations, front desk, housekeeping, and reservations in organizing and executing critical day-to-day functions in luxury properties. The QA Specialist will help optimize quality control through accuracy, timeliness, and communications to best serve our guests, owners, and vendors. This is a fun and exciting position requiring knowledge of all aspects of hospitality operations for someone who enjoys working independently.

This is the perfect role for a trustworthy person and good communicator who enjoys focusing on the details to enhance a guest or owner stay. The position requires working weekends.

DUTIES AND RESPONSIBILITIES:

* Strong understanding of computers and Microsoft Outlook, Word and Excel. Knowledge of or willing to learn reservations software, Salesforce and Breezeway programs.
* Performs property checks, pre-arrival, post-departure, including housekeeping quality control checks
* Assist with organization of linens, restocking inventory and distribution of consumables
* Perform, coordinate and document home amenity and kitchen inventories
* Assist with prepping new properties
* Asists with receipt and invoice billing to homeowners
* Any additional reasonable requests as directed by management Knowledge of Moving Mountains-Become familiar with the inventory of all homes, components, and amenities. Understanding and commitment to the goals of Moving Mountains to provide the very best vacation experiences possible to our guests.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisor responsibilities. DESIRED SKILLS AND EXPERIENCES:
Must have and maintain a clean driving record to be added to our insurance and to drive company vehicles.
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Qualifications:

High school diploma or general education degree (GED).
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Work Experience:

2 years or more property maintenance experience and/or training, or equivalent combination of education and experience.
· General Knowledge:
Property Management, attention to detail, customer service, multi-tasking, Computer skills Company Culture:
Ability to work within the MM team and adhere to our company code and culture.
· Flexibility:
Demonstrates a willingness to assist in any role within the organization in times of need. Flexible working hours and ability to regularly work on weekends.
· Adaptability:
Demonstrates a willingness and ability to change as new systems are implemented.
· Certificates, licenses and registrations required:
Must have a valid driver’s license or CDL with a clean driving record and must maintain a clean driving record. Confidence in driving large vehicle including shuttles and towing trailers.
· Communication:
Must possess excellent customer service skills, communication and interpersonal skills.
· Diversity:
Ability to work with a diverse team and clientele.
· Attitude:
Personable and able to deal with variety of personality types. Positive attitude to solving problems.
· Multi-tasking:
Ability with logistics and coordination of simultaneous assignments
· Work Ethic:
Deadline driven, detail oriented and able to work autonomously but also as a team player.
· Teamwork:
Ability to interact positively with supervisor, management, coworkers, owners and guests. PHYSICAL DEMANDS AND WORK ENVIORNMENT:
Frequently required to…