Spa Concierge - Spa Anjali

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

We hope you’ll consider joining us!

Spa Anjali at The Westin Riverfront Resort & Spa is seeking a part-time Spa Concierge to help us deliver exceptional, five-star experiences. In this role, you'll be the welcoming face of our award-winning spa, ensuring each guest’s visit is smooth, luxurious, and memorable, all while contributing to a vibrant, wellness-focused team culture. If you thrive in a fun, fast-paced environment and are passionate about guest service, we’d love to meet you!

• Maintain cleanliness and presentation standards throughout the spa boutique and relaxation lounge, including opening and closing procedures.
• Manage spa reservations and scheduling while providing outstanding guest service and promptly addressing or reporting service issues.
• Merchandise, restock, and actively upsell boutique products while meeting or exceeding retail goals.
• Process all transactions accurately and efficiently through the POS system and assist in other areas of the spa, including the Fitness Desk, as needed.
• Work a flexible schedule based on business needs, including weekends, holidays, and opening and closing shifts.

Must be able to work weekends and some holidays

We’re looking for a hospitality-minded professional who is at least 18 years of age and brings strong communication skills, attention to detail, and a genuine passion for creating an exceptional guest experience. The ideal candidate has experience with POS systems, reservations and scheduling, retail sales and upselling, and strong computer and data-entry skills. They are organized, able to problem-solve independently, and remain calm, professional, and welcoming in a fast-paced environment.

Spa treatment and product knowledge is a plus.

• Enjoy $8 employee lunches
• Marriott Hotel Discounts Worldwide
• generous Paid Time Off
• a 401(K) Plan with a discretionary employer match.
• Career Development Trainings
• Discounted Gym Memberships at The Athletic Club Westin
• Discounts at Eye Pieces
• Corporate Discounts through Perk Spot
• $500 Referral Program

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.