Senior Sales Associate

Senior Sales Associate Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us.

At Range USA, your work has real impact.

Position details

Position title

Senior Sales Associate Reports to Store Leader Classification Full -Time / Non-Exempt / Hourly Position overview

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Core values alignment:

Curious — ask questions, find and solve problems

Passionate — care deeply about the brand, team, and customers

Do it Right — take pride in accuracy and credibility

Service — put others above ourselves

Key responsibilities

Sales & Customer

Experience:

Deliver exceptional customer service aligned with Range USA standards

Review KPIs and coach team to expectations from this data Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution:

Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation

Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
Support inventory flow, merchandising, and ad set execution to maintain visual standards

Maintain overall store cleanliness and organization

Safety & Compliance:

Ensure strict adherence to all firearm safety protocols for customers and staff

Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks

Safeguard confidential information and ensure all processes meet regulatory standards

Ensure range readiness, safety, and cleanliness always

Validate and escalate if needed parts requirements to ASLDesired skills & experience

High School Diploma or equivalent required1–2 years of retail sales or customer service experience (specialty retail preferred)
Strong attention to detail with the ability to follow complex compliance procedures

Ability to handle confidential information with integrity

Flexible availability, including nights, weekends, and holidays

Strong communication skills and customer-first mindset

Employee benefits

Medical, Dental, and Vision health insurance

Unlimited Shooting – Free Classes Industry-leading online and in-store discounts

Manufacturer rewards and points program

No firearm experience needed — we offer paid training
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