Retail Sales Associate; In-Store Sales

Current Position

AAA Club Alliance is actively hiring for an experienced full‑time Retail Sales Associate.

70

E. Main Street, Avon, CT 06001

• The starting base compensation is $18.82 to $24.07 per hour. Pay is adjusted based on experience, geographic location, and relevant factors.
• This position is eligible to earn incentive pay, with an average payout of $162 to $389 per month.
• Store hours Monday to Friday 9 A.M. to 5:30 P.M., Saturday 9 A.M. to 1 P.M.; 37.5‑hour work week. No Sundays.
• Full‑time associates may accrue up to three weeks of paid time off during the first year.

• Consistently up‑sell and cross‑sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and trip‑tiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Assist in cashiering, tag and title, and IDEMIA services as backup.

• Previous sales and customer‑service experience; ability to drive results and exceed expectations.
• Effective written and oral communication skills to engage customers and articulate value of AAA memberships.
• Proficient in navigating multiple websites and computer programs; essential for multitasking in a fast‑paced retail environment.
• Notary public designation or willingness to obtain within six months of employment.
• Basic geographic knowledge is beneficial.
• High school diploma or equivalent required.
• Pass pre‑employment and post‑employment screenings (criminal, drug, state/vendor specific). Ability to obtain necessary membership license or others may be required.

• Medical, dental, and vision plan options.
• Up to two weeks of paid parental leave.
• 401(k) plan with company match up to 7%.
• More than two weeks of paid time off in the first year.
• Paid company holidays.
• Company‑provided volunteer opportunities; one volunteer day per year.
• Free AAA membership.
• Continual learning reimbursement up to $5,250 per year.
• Additional benefits are available—view details on our website.

ACA is an equal‑opportunity employer and complies with all applicable federal, state, and local employment‑practice laws. ACA commits to cultivating a welcoming and inclusive workplace and encourages qualified candidates to apply. Hiring decisions are based upon ACA’s operating needs and applicant qualifications such as experience, skills, ability, availability, cooperation, and job performance.

Job Category:
Sales