Assistant Manager - Friends Pet Hotel

Overview

Be the Right Hand to Our Leader! Are you passionate about pets, people, and teamwork? At Best Friends Pet Care, we pride ourselves on delivering exceptional care to pets and their families. We’re looking for a dedicated and energetic Assistant Center Manager to support our Center Manager and help lead our team in creating a safe, fun, and thriving environment for furry friends and their owners.

• Partner with the Center Manager to oversee daily operations and maintain Best Friends Pet Care standards of pet care.
• Step up as a confident leader in the Center Manager’s absence, ensuring smooth operations.

• Ensure the facility meets and exceeds cleanliness, safety, and compliance standards.
• Assist with inventory management, ensuring supplies are well‑stocked and expenses are managed.
• Support payroll processes, scheduling, and day‑to‑day administrative tasks.

• Assist with recruiting, training, mentoring and shadowing team members to ensure top‑notch care and service.
• Help create work schedules that balance business needs with team well‑being.
• Promote ongoing professional development and positive morale among staff.

• Build trust and strong relationships with pet parents, ensuring they feel confident placing their pet in our care.
• Handle client inquiries, feedback, and requests with professionalism and enthusiasm.
• Collaborate on community outreach, promotions, and marketing efforts to grow our presence.

• Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe.
• Monitor pet behavior and address any concerns promptly and compassionately.
• Keep detailed records of pet care, incidents, and daily routines.

• Must be able to lift large dogs.
• Experience in pet care operations or similar leadership role preferred.

• Work in an action‑packed environment filled with wagging tails, happy barks, and purring companions.
• Join a collaborative team where your ideas and contributions will make a real impact with an employee‑owned company (ESOP).
• Help lead a thriving facility where no two days are the same.

The anticipated compensation range for this position is $20.00–$22.00 per hour. Actual compensation may vary based on factors including experience, qualifications, schedule availability, productivity, and business needs. Compensation may also include commissions, incentives, or tips, where applicable. Where required by law, employees will be compensated at least the applicable minimum wage for all hours worked.