Medical Front Office Specialist

Medical Front Office Specialist

Our client is seeking a professional and organized Medical Front Office Specialist to support daily operations at a busy, high-traffic healthcare office. This individual will serve as the first point of contact for patients, providing excellent customer service while managing scheduling, patient intake, and administrative duties.

Hours:

Monday 8:30am-5:30pm

Tuesday 7:30am-5:00pm

Wednesday 12:00pm-5:30pm

Thursday 8:00am-5:30pm

Friday 7:30am-4:00pm

Key Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming phone calls and direct inquiries appropriately.
• Schedule, confirm, and update patient appointments.
• Complete patient check-in and check-out processes.
• Verify patient information, insurance details, and required documentation.
• Maintain accurate patient records and file documentation.
• Support records management, scheduling, and patient access activities.
• Coordinate with clinical and administrative staff to ensure smooth office workflow.
• Collect copays and assist with general front office administrative tasks.