Medical Front Office Specialist

Medical Front Office Specialist

We are seeking a detail-oriented and customer-focused Medical Front Office Specialist to support daily administrative operations in a healthcare setting. This role serves as the first point of contact for patients and visitors and is responsible for delivering excellent service while ensuring smooth front office workflows. The ideal candidate is organized, professional, and comfortable managing scheduling, patient intake, and general administrative duties.

Hours:

• Monday 8:30am-5:30pm

• Tuesday 7:30am-5:00pm

• Wednesday 12:00pm-5:30pm

• Thursday 8:00am-5:30pm

• Friday 7:30am-4:00pm

Responsibilities:

• Greet patients and visitors in a professional and welcoming manner
• Answer incoming calls and respond to patient inquiries
• Schedule, confirm, and reschedule appointments
• Verify patient demographics, insurance information, and required documentation
• Complete patient check-in and check-out processes
• Maintain accurate patient records and update information in the system
• Collect copays and process payments as needed
• Coordinate with clinical staff to support patient flow and office efficiency
• Manage referrals, forms, and other front office administrative tasks
• Ensure compliance with privacy and confidentiality standards