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Customer Care & Retention Specialist

Job in Avon, Hendricks County, Indiana, 46123, USA
Listing for: Pinnacle Family Insurance
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Pinnacle Family Insurance in Avon, IN is seeking a Customer Service Representative to handle inbound calls from existing clients and assist with policy changes, billing questions, and claims support. The role emphasizes service over sales, with paid training and licensing help, and a clear path for growth within the retention or claims teams.

The position is full-time and in-office at our Avon location, Monday–Friday with weekends off.

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