Move in Coordinator

2141 North Dan Jones Road, Avon, Indiana 46123

Are you organized, compassionate, and passionate about creating a great experience for seniors and their families?

Harmony at Avon is looking for a Move-In Coordinator to join our team and play an important role in welcoming new residents to our community.

As the Move-In Coordinator, you’ll be the person helping residents and families navigate one of the most important transitions in their lives. From completing move-in paperwork to preparing apartments and following up after move-in, you’ll help ensure every detail is handled with care.

• Coordinate the move-in process for new residents and their families
• Ensure required assessments and documentation are completed before move-in
• Complete residency agreements and calculate pro-rated monthly rates
• Coordinate with team members to make sure apartments are move-in ready
• Communicate move-in and potential move-out updates with community leadership
• Conduct community tours and respond to inquiries when the Marketing team is unavailable
• Partner with the Business Office and Healthcare teams to ensure resident files are complete
• Follow up with new residents and families throughout their first month to answer questions and support a smooth transition
• Build meaningful relationships with residents, families, employees, community partners, and leadership

• Bachelor’s degree preferred or equivalent experience
• Senior care experience preferred

• Strong organizational and multitasking skills
• Comfortable working with numbers and calculating monthly pro-rated rates
• Excellent written and verbal communication skills
• Strong relationship-building and customer service skills
• Proficiency with computer programs and administrative systems
• Ability to lift, carry, and push up to 25 lbs.

• Senior care experience preferred

• 401(k)
• Full-time and part-time benefits packages
• Training, development, and career laddering opportunities
• The opportunity to make a meaningful difference in the lives of residents and their families

If you’re someone who enjoys helping people, staying organized, and making a difference from day one, we’d love to hear from you.