Asset Protection Investigator, Logistics - Fri - Sun

About the Role

This position is based within a Sephora distribution Center and is responsible for the detection, apprehension, or deterrence of employee and third‑party activity that would otherwise result in a loss to company assets. Logistics Loss Prevention agents promote and monitor compliance to company policies and procedures related to theft prevention, safety, and inventory control while maintaining a professional attitude with sincerity and integrity.

They also promote awareness and training within various operational areas.

• Identify and report theft or company policy violations committed by employees to a direct supervisor.
• Observe, apprehend, or deter individuals for committing external theft.
• Review exception reports and inventory reporting in the assigned distribution center to detect internal/external dishonest activity and assist with internal investigations and interviews.
• Maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure, and the preservation of evidence.
• Work physical surveillance on the production floor and other areas of company property, as well as through the building’s CCTV system.
• Effectively perform job functions while working independently.
• Testify in court concerning any case, criminal or civil, wherein the company is a party in interest.
• Participate in the inventory process and any applicable shrink reduction plans.
• Train warehouse associates individually and in group settings.
• Maintain Loss Prevention awareness and promote available resources (iCARE).
• Complete all Sephora Loss Prevention training requirements.
• Develop and maintain professional relationships with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies, and other retailers.
• Serve as a trainer and mentor for new and existing agents and security guard staff.
• Review and approve security guard staff schedules within the assigned distribution center.

• Strong written, verbal, interviewing, listening, and interpersonal communication skills.
• Intermediate computer skills.
• Ability to make appropriate quick decisions in potentially stressful situations.
• Ability to de‑escalate volatile and possibly dangerous situations.
• Capacity to work well without direct supervision.
• Ability to maintain confidentiality while working with sensitive and privileged information.

• Minimum of 2 years of Loss Prevention experience in a retail environment, preferably with some experience within supply chain.

• High School graduate or equivalent.

Starting base pay is $21.00 – $22.45 per hour. Certain work schedules may also be eligible for shift differential pay.

• Health:
  Medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth:
  Competitive 401(k) with 4% match, plus FSA and HSA programs.
• Balance:
  Paid time off, sick pay, protected leave, and cultural events such as group stretches, BBQs, and themed dress‑up days.
• Growth:
  Access to development programs, mentorship, tuition reimbursement, and in‑house training.
• Perks: 30% discount on all merchandise and services, opportunities for freebies, and flash‑sale discounts to LVMH brands.
• Support:
  Free mental health and financial coaching resources available 24/7 through Modern Health and Financial Finesse, along with volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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