Business Transformation Manager

Manager of Business Transformation | Continuous Improvement | Operational Excellence

We are partnering with a fast‑growing organization to find a Manager of Business Transformation | Continuous Improvement | Operational Excellence for a highly visible team focused on improving how the business operates across key end‑to‑end processes. Experience on the services side of the business would be a huge plus. Think salesforce or oracle field service, field service lightning, salesforce, sourcing, route optimization for techs and service appointments, after market services, commissioning, quality assurance, after market warranty and preventative maintenance.

This team functions much like an internal consulting group. The work is fast‑paced, high‑impact, and cross‑functional. The right person will be someone who can bring structure to ambiguity, think critically, communicate clearly, and help move important initiatives forward in a complex environment.

This is an excellent opportunity for someone who enjoys solving business problems, working across functions, improving systems and workflows, and partnering with leaders on initiatives that directly affect scalability, efficiency, and execution.

• High visibility across leadership and cross‑functional teams
• Fast‑growing company with strong career growth potential
• Broad exposure to business operations, systems, and transformation work
• Opportunity to make a meaningful impact in a complex and evolving environment
• Strong benefits package, including:
• Comprehensive medical, dental, vision, life insurance, and more
• 10 holidays
• 5 weeks of vacation
• 401(k) match
• Several additional incentives
• Compensation: $105k to $155k base salary + bonus (if interested but you need more to consider, just let me know and I will ask.)

• Lead business process improvement initiatives across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
• Drive projects from early‑stage assessment through implementation and closeout
• Use structured problem‑solving and project management approaches to bring clarity and momentum to complex business issues
• Partner with stakeholders across operations, supply chain, finance, IT, commercial teams, and other functions
• Facilitate current‑state reviews, future‑state design sessions, process mapping, working sessions, and implementation planning
• Develop project timelines, milestone plans, status updates, and cross‑functional ownership frameworks
• Identify risks, gaps, inefficiencies, and opportunities for improved scalability and execution
• Support systems‑related process improvement efforts tied to enterprise platforms such as Oracle or SAP
• Help establish practical solutions for evolving business needs, including situations where priorities shift quickly
• Communicate effectively with leadership, including concise updates, project objectives, progress, and business impact
• Contribute to adoption, change management, operational excellence and continuous improvement efforts across the organization

• 8 to 10+ years of relevant experience in business process improvement, business transformation, operational excellence, continuous improvement, project management, consulting, or related work
• Strong experience in at least one major end‑to‑end business process such as Order to Cash, Purchase to Pay, New Product Development, or Sales, Inventory, and Operations Planning
• Ability to thrive in ambiguity and operate with a high degree of independence
• Strong critical thinking and problem‑solving skills with a practical toolkit of project management methodologies and frameworks
• Executive presence and strong communication skills, including the ability to deliver clear, succinct updates to senior executive leaders
• Proven ability to work cross‑functionally and influence without direct authority
• Strong business acumen and sound judgment
• Experience in a fast‑paced environment where priorities can shift and new business needs emerge quickly
• Bachelor’s degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, or a related field