Business Systems Analyst

Job Summary

The Business Systems Analyst is responsible for analyzing, modifying, and evaluating existing or proposed software, hardware, and business processes. Daily tasks include: configuring SAP ECC 6.0, Manhattan Supply Chain Solutions, or other software; designing, debugging, and testing software and business processes; coordinating with users to ensure successful deployment of best business practices, software installations, and training; planning, organizing, and controlling analysis of software requirements;

developing procedures for implementation, programming, and maintenance of complex computer systems; designing, debugging, and testing programs and user‑defined modifications; supporting the user community by diagnosing software problems, resolving issues, and preparing instructional documentation.

• Acts as subject matter expert for a given area (Order‑to‑cash, Procure‑to‑pay, Manufacturing, Finance, Controlling, Demand Management, etc.)
• Refines and validates (determine feasibility, correctness, and completeness) end‑user’s requirements
• Authors and approves specification documents
• Provides user education for business process design and improvements
• Provides input for the design and construction of test cases and business scenarios
• Stays abreast of the latest technological and functional improvements and advancements for the given area of expertise
• Configures software including but not limited to SAP ECC 6.0, Manhattan WMS/TMS/Labor Management, JMagic, Data Wedge, App Center, Wavelink, etc.
• Designs, debugs, and tests new software, software modifications, and business processes
• Coordinates the implementation of best business practices, software installations, and training
• Develops procedures for implementation, programming, and maintenance of complex computer systems
• Collaborates with developers and other subject matter experts to establish the technical vision and analyze tradeoffs between software usability and performance
• Serves as the conduit between the customer community (internal and external customers) and the software development team
• Provides timely, concise status communications, both written and oral (written reports and participation in regularly scheduled team meetings)
• Develops comprehensive systems documentation to be used for project and ongoing training
• Supports mobility and relevant software as it pertains to the organization
• Diagnoses and solves problems escalated by End User Support Team

• Bachelor’s degree in Business, Software Development, Computer Information Systems, Engineering, Operations Management and/or Accounting
• Managed or lead a functional area for multiple full life cycle software implementations
• 3 + years of experience with configuring SAP ECC 6.0 or higher and/or Manhattan WMS, TMS, or Labor Management
• Understands and utilizes sound project management principles and practices
• Possesses and employs sound technical writing skills
• Participates in continuing education programs to keep abreast of the latest technological improvements and advancements
• Evaluates, researches, and utilizes resources independently to determine business requirements and solve problems
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and other subject matter experts
• Self‑motivated and require minimum supervision
• Ability to engage in multiple initiatives simultaneously
• Ability to travel abroad
• Basic knowledge of Microsoft Office tools
• Preferred technical skills:
  Basic understanding of SQL, PL/SQL and/or ABAP programming

• Occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear
• Occasionally lift and/or move up to 15 pounds
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

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