Retail Co-Manager

Position Overview

The Duluth Trading Company Co-Manager ensures they lead their store team in delivering the Duluth Brand experience daily. The Co-Manager will lead the focus on achieving KPI’s through proper hiring, staff development, merchandise presentation, operational excellence, inventory controls and asset protection.

What You'll Do:

• Sales and Goals Achievement:
  • Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.
  • Lead KPI initiatives through Associate training and development.
  • Leads and maintains merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging, in addition to maintaining all current sales promotions.

• Customer Service:
  • Personally demonstrate a high level of customer service and engagement and set tone and expectations for the team.
  • Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same.
  • Partners with the Senior Store Manager on developing optimum staffing levels and floor coverage to assist and
  • Ensure customer profile information is accurately recorded.
  • Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.

• Human Resources/Leadership
  
  Skills:
  
  
  • Recruit, hire, train, motivate and lead employees.
  • Demonstrates professionalism, integrity and company values when addressing employees.
  • Exhibits sound decision-making skills and performs with a minimum of supervision; is solution based.
  • Provides clear and consistent feedback to employees on a regular basis. Coaches for performance.
  • Assists Senior Store Manager in ensuring all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards.
  • Assist in goal setting process for Store leadership team.
  • Adheres to all Company guidelines, policies and programs and sets a positive example.
  • Is receptive and responsive to feedback.
  • Identifies problems and opportunities to discuss with Senior Store Manager.

• Store Operations:
  • Understands inventory and expense control.
  • Leads team in handling of merchandise receipts and transfers quickly and accurately.
  • Oversees visual merchandising of sales floor.
  • Understands, executes, and trains all cash handling and reporting functions.
  • Properly processes all register functions and ensures they are correctly followed in store.
  • Ensures store is secured; responds to any alarms as directed.
  • Ensures safety of employees and customers. Communicate concerns to Senior Store Manager, Talent Success Team, and Asset Protection.

What We're Looking For:

• 3+ years of retail experience
• 1+ years of experience of retail leadership
• Able to adapt in a growing and changing environment.
• Able to motivate and lead others.
• Strong problem-solving skills and the ability to make good decisions.
• Goal oriented and results driven.
• Exemplifies high standard of integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Ability to work a flexible shift including nights and weekends.
• Performs other duties as directed.
• Working knowledge of Microsoft Office 365.
• Authorized to work in the United States without sponsorship.

Environmental Factors:

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching and bending and twisting – below waist and above shoulders.
• Frequently required to use repetitive hand to finger motions and reach with hands and arms.
• Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
• Ability to climb ladders, reach and bend.
• Work in temperatures ranging from 50 - 80 degrees – especially in our stock room areas.
• Able to use common tools such as hammer, screw driver, and wrench for floor sets.
• Use of a computer up to 60 % of the time throughout the day.

Position Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to…