Customer Service Specialist

Overview

Title: Customer Service Specialist

Location: Avondale, AZ - Onsite

Duration: 3+ months contract with high possibility for extension

• Knowledge of the principles of record keeping and records management.
• Knowledge of personal computer hardware and software, including Microsoft Office.
• Skill in customer service principles and practices.
• Skill in multi-line telephone systems, computers and MS Office Suite, and general office equipment.
• Skill in planning, organizing, executing, and managing administrative tasks.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in performing math calculations accurately.
• Skill in data entry with high levels of accuracy and productivity.
• Skill in interacting with people of different social, economic, and ethnic backgrounds.
• Skill in effectively communicating verbal and written instructions.

• Bilingual English/Spanish preferred.

• Knowledge of the principles of record keeping and records management.
• Knowledge of personal computer hardware and software, including Microsoft Office.
• Skill in customer service principles and practices.
• Skill in multi-line telephone systems, computers and MS Office Suite, and general office equipment.
• Skill in planning, organizing, executing, and managing administrative tasks.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in performing math calculations accurately.
• Skill in data entry with high levels of accuracy and productivity.
• Skill in interacting with people of different social, economic, and ethnic backgrounds.
• Skill in effectively communicating verbal and written instructions.

• Prefer candidates who have experience with handwritten documentation, including certified letters and related materials.

• HS Diploma or GED.