Debt Sale Manager

• Manage the end-to-end debt sale process for deficiency, bankruptcy, and other applicable account sales from sale setup through post-closing
• Coordinate with the Consultant, buyers, and internal Bridgecrest stakeholders across Treasury, Accounting, Analytics, IT, Legal, Compliance, and Product
• Serve as the primary point of contact for transaction process coordination and cross-functional project management
• Oversee Sale Setup, Marketing & Announcement, Due Diligence, Bid & Closing, and Post-Closing activities
• Lead kickoff calls and align internal stakeholders across Operations, Treasury, Accounting, Analytics, IT, Legal, and Compliance
• Coordinate with the Consultant on sale calendar, data requests, seller questionnaires, and marketing materials
• Partner with Analytics to provide account data and transaction history files and finalize cutoff data and sale population
• Partner with IT on vendor FTP and distribution of sale notices and account media
• Lead bidder due diligence and ensure completion of NDAs, SOC reports, and diligence questionnaires
• Oversee execution of the Loan Sale Agreement and recommend buyer selection based on diligence data
• Monitor buyer requests and post-close activities, including repurchase, media, affidavits, and remittance
• Ensure approvals are documented according to recordkeeping and audit requirements
• Communicate upcoming sales to internal teams and vendors
• Identify and recommend process improvements to increase efficiency, accuracy, and compliance
• Provide leadership to maximize team performance, individual development, and succession planning

• High School Degree Required
• Bachelor's Degree preferred
• 3+ years of experience in debt sale, loss mitigation, collections, or recovery operations
• 1+ years in a management or project leadership capacity
• Knowledge of the Fair Debt Collection Practices Act (FDCPA) and other applicable debt sale compliance requirements is a plus
• Ability to work a flexible schedule as needed to meet transaction deadlines
• Potential travel
• Debt sale process expertise, including data and media requirements, loan sale agreements, and post-sale handling
• Excellent verbal and written communication skills
• Strong attention to detail when managing sensitive account data, contractual terms, and regulatory requirements
• Complex problem-solving ability
• Ability to manage time and business independently and make decisions for the betterment of Drive Time
• Ability to work across a cross-functional team environment
• Leadership, management, and employee-development capability
• Ability to remain stationary at least 75% of the time
• Ability to occasionally move about inside the office
• Visual acuity and manual dexterity to constantly operate a computer and office productivity machinery
• Ability to frequently communicate with internal and external customers and exchange accurate information
• Ability to move objects up to 20 pounds
• Successful completion of background and drug screening required

Demonstrates expertise in managing the end-to-end debt sale process, including compliance with the Fair Debt Collection Practices Act (FDCPA) and effective cross-functional project management. Proven ability to lead teams, enhance operational efficiency, and ensure accurate handling of sensitive account data.

• Debt Sale Process Expertise
• Project Leadership
• Knowledge of FDCPA
• Cross-Functional Team Collaboration
• Complex Problem-Solving

• Debt Sale Management
• Loss Mitigation
• Collections
• Recovery Operations
• Loan Sale Agreements
• Data Management
• Regulatory Compliance
• Contractual Terms Management
• Audit Requirements
• Time Management

• Excellent Communication Skills
• Attention to Detail
• Leadership Capability
• Employee Development
• Decision-Making

• High School Degree
• Bachelor's Degree Preferred

• Debt Sale
• Fair Debt Collection Practices Act
• Due Diligence
• Post-Sale Handling
• Transaction Coordination
• Stakeholder Management
• Process Improvement
• Audit Compliance
• Background Screening
• Drug Screening