Referral Coordinator - Avondale

IMS is searching for a professional, compassionate, and knowledgeable individual to fill the position of Referral Coordinator in our Cardiology clinic in Avondale. The Referral Coordinator is responsible for the administration and coordination of referrals, authorizations and maintaining updated documentation, and submitting requests to the different specialty medical clinics.

• Responsible for verifying, obtaining referrals and authorizations by insurance companies dependent upon the plan coverage for all patients
• Contacts patients for updated insurance information, where applicable and coordinates with the Financial Counselor information needed for all patients. Special emphasis for patients who are non-covered or under insured.
• Prepares reports of daily activity as requested for management.
• Assists management in month end reporting as requested.
• Works patient treatment schedules at least daily but in advance as time allows.
• Performs financial reviews and calculations based upon information received from the insurance company or plan, assists with logistical and/or clerical problem resolution related to the patient’s medical record, authorization and billing issues.
• Performs new patient referrals for the practice.

• Minimum of 3 years of medical office/hospital setting experience
• EMR Athena experience required
• Proficient with medical terminology and insurance plan coverage/determination
• 1 year Customer Service
• Strong oral communication skills
• Demonstrated ability to interact effectively with peers and physicians
• Comfortable working with technology and computers
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Ability to multitask
• Keeps a professional manner when answering the phone at all times
• Maintains customer confidence and protects operations by keeping information confidential
• The ability to work in a constant state of alertness and in a safe manner
• Perform other duties as assigned

• High School Diploma or GED

• You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.
• IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!