Instructional Services Coordinator Senior

Estrella Mountain Community College (EMCC) is hiring an Instructional Services Coordinator Senior. This position will perform professional-level technical and analytical work in the computer labs pertaining to its daily operations and its related functions. This position will also serve as a subject matter expert for the installation and maintenance of virtualized and physical lab software, hardware, and applications for use in the college setting.

To best serve the students, department, and college, this position is fully in-person.

Essential Functions

25% - Technology Lab Systems & Support

Configures, deploys, and maintains computer lab systems, including desktop imaging, account management, software installation, and troubleshooting. Supports virtualized lab environments across servers and workstations. Performs routine maintenance such as system backups, updates, and virus/malware remediation. Collaborates with campus IT on security, performance, and infrastructure issues.

20% - Lab Operations & Project Coordination

Coordinates setup, maintenance, and ongoing operation of instructional computer labs/classrooms. Maintains equipment inventory and supplies. Leads or supports small project teams related to lab deployments and upgrades. Develops and implements standard operating procedures for lab use and support.

20% - Instructional Technology Support

Assists faculty with lab setup for courses and instructional activities. Provides technical support to faculty and students during lab use. Participates in planning and implementing lab configurations aligned with instructional needs, including budgeting input and basic resource planning.

20% - Documentation, Compliance & Reporting

Maintains documentation for lab systems, configurations, procedures, and equipment. Supports compliance with district policies and technology standards. Assists with reports, program materials, and updates to division or lab-related web content.

15% - Training, Collaboration & Service

Provides training and guidance to faculty, staff, and students on lab systems and software. Serves as a liaison to campus committees or initiatives as assigned. Supports student use of lab environments and performs other duties as assigned, commensurate to the grade level of the position.