Freight Flow Associate

Position Summary

What you’ll do

• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Operates forklift following company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback.
• Receives stock and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures; utilizing equipment appropriately; merchandising; working inventory; exceptions; correcting shelf capacities; and completing and retaining required paperwork logs and other documentation.
• Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self‑service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company’s products and services.
• Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; handling and disposing of hazardous materials; following company steel standard guidelines; correcting and reporting unsafe situations to management.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out‑of‑date goods; setting up, cleaning, and organizing product displays; maintaining modular integrity; receiving, sorting, staging and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety;
  
  and monitoring the area for shrink, security risks and safety.
• Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures; ensuring merchandising associates pick orders within the acceptable timeframe and are staged properly; performing occasional audits for accuracy.
• Inventory:
  Handles moves and displays goods in safe and correct ways; tracks goods; maintains in‑stock levels and controls shrinkage in a timely manner; reports poor inventory practices and low in‑stock levels; uses inventory tools and equipment in safe and correct ways.
• Forklift:
  Operates and maintains forklifts in safe and correct ways; reports poor or unsafe conditions or practices in assigned areas; tells Management when forklifts are not in proper working order.
• Technology:
  Proactively identifies customers who need help; actively engages them and assists them with technology services and items; models and helps others with technology services; identifies shrink opportunities and problems with products, services and work areas and takes steps to fix the problem; properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.
• Respect the Individual – embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Respect the Individual – works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual – strengthens the team by helping develop and mentor others, recognizes…