Freight Flow Manager

Position Summary

Provides supervision and development opportunities for hourly Associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, promoting a belonging mindset in the workplace, providing recognition, and ensuring compliance with applicable company policies and procedures regarding selection and recruiting, record retention, training, and applicable local state and federal laws and regulations. Holds hourly Associates accountable by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, ensuring confidentiality of information, documentation and assigned records as required by Company policies and procedures, and providing direction and guidance on the execution of Company programs and strategic initiatives.

Manages the financial performance of assigned area by creating budgets for sales, expenses, and wages; monitoring club indexing and ensuring budgeted numbers are achieved; ensuring sales and profit goals are achieved; implementing plans to correct sales and profit deficiencies; ensuring department staffing levels are within company guidelines; and scheduling and training associates to meet the needs of members. Works as part of the management team to ensure all opening and closing procedures are followed by collaborating with opening and closing managers to ensure a smooth transition from day to night operations, discussing merchandising opportunities, scheduling concerns, associate issues, anything needing escalation, additional resources needed, and reviewing any special opening or closing instructions or information.

Increases and promotes quality of the Member experience and Member engagement by ensuring appropriate service levels and effective merchandise presentation; accurate and competitive pricing, proper signage, maintaining in‑stock and inventory levels, requesting merchandise to meet the needs of the community, and modeling, enforcing, and providing guidance to associates on proper Member service approaches and techniques to ensure Member needs, complaints and issues are successfully resolved in accordance with Company policies and procedures.

Ensures membership growth by building relationships with Members, making business visits, training, and scheduling associates. Drives sales in assigned area by ensuring effective merchandise presentation including accurate and competitive pricing, proper signage, inventory levels, cleanliness of the area, assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, securing fragile and high‑shrink merchandise, and monitoring expenses within the assigned area.

Oversees and enforces the execution of food safety standards, cold chain compliance, and food merchandise quality by evaluating temperature, storage, sanitation, date coding, product rotation and recalls on stocked merchandise and training associates about Food safety standards, policies and procedures. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in…