Error Resolution

Overview

The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion.

• Identify and troubleshoot discrepancies with shipments, inventory, and orders and adjust inventory quantities.
• Understand and accurately process ship short orders.
• Properly identify, correct, and record mill errors.
• Review selected customer orders prior to shipping.
• MAY BE REQUIRED to operate powered lift equipment.

• High School Diploma or equivalent.
• 1-3 years of warehouse experience preferred.
• Ability to read, write, and identify colors, sizes, quantity, label, and SKU information.
• Positive, supportive attitude toward company, job, customers, and co-workers.
• May be required to complete and maintain San Mar’s Lift Operator Certification in compliance with OSHA recommendation.
• Ability to follow directions and change priorities or job duties as business needs require.
• Excellent problem‑solving skills.
• Demonstrated verbal and written communication skills.
• Strong attention to detail.
• Ability to work in high demand, high volume environment and meet deadlines.
• Exemplary attendance, accuracy, and productivity performance.
• Excellent organization skills with ability to multi‑task and prioritize daily responsibilities.
• Able to work both independently and within a team.
• Essential days or overtime may be required.

Paid Time Off: accrue weekly based on hours worked up to 112 hours per year to start. Includes 8 paid holidays and 1 paid family day off.

Additional Benefits:

• 401(k) plan with $1 for $1 match up to 4% of earnings, matched & vested at every pay cycle.
• Life insurance.
• Short/long‑term disability coverage.
• Paid maternity/paternity leave.

Employee frequently lifts and/or moves up to 60 pounds, stands, walks, and may operate powered equipment. Requires reaching, grasping, repetitive hand motions, climbing stairs, kneeling, squatting, and bending. Vision requirements: close, color, peripheral, depth perception, and ability to adjust focus. May require headset and PPE such as protective harness. Work environment can be noisy, dusty, with exposure to extreme temperatures.

As set forth in San Mar-Internal’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.