Office Support​/Sample Login Specialist

Job Description

Login/Client Support Specialist

This position serves as a support role for the laboratory. This role ensures efficient and accurate running of a fast-paced laboratory. Responsible for greeting clients, vendors and visitors to the laboratory and answering general questions. Hours are Mon-Fri 8:30am-4:30pm. Must live a commutable distance to Ayer MA. This is a full time benefit eligible position. Compensation is $20/hour.

• Regular attendance and punctuality
• Collect samples from on-site drop box
• Unpack shipments and document receipt of sample
• Organize and record samples
• Data entry into LIMS (TALS experience a PLUS)
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Assist with customer services
• Handle interactions with walk-in clients
• Conduct all activities in a safe and efficient manner
• Process daily mail and small shipments of bottle kits
• Provide great customer service to walk-in clients
• Perform other duties as assigned

Education/Experience

• High school diploma or equivalent, further education in biological or chemical science preferred
• Experience in a fast pace work environment
• Lab experience and exposure to environmental industry preferred
• TALS experience a plus

Ability and Skills

• Strong computer, organizational, and problem solving skills
• Ability to work independently and as part of a team, self-motivated, adaptable, and a positive attitude
• Handle moderate stress in a fast-paced environment
• Detail oriented - Data Entry
• Ability to prioritize
• Customer Service
• Science-based background preferred
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Perform other duties as assigned

Additional Information

Please note:

Eurofins Environment Testing (USA) provides a compensation range for informational purposes; the actual base salary may vary based on relevant experience, skill set, base salary of internal peers, business sector, and geographic location.

As a Eurofins employee, you will be part of a company that has national recognition as a great place to work. We offer full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We embrace diversity. Eurofins is an Equal Opportunity Employer. We prohibit discrimination based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and other protected characteristics.

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