Office Support/Sample Login Specialist
Listed on 2026-06-19
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Customer Service/HelpDesk
HelpDesk/Support, Office Administrator/ Coordinator
Job Description
Login/Client Support Specialist
This position serves as a support roll for the laboratory. This role ensures efficient and accurate running of a fast-paced laboratory. Responsible for greeting clients, vendors and visitors to the laboratory and answering general questions. Hours are Mon-Fri 8:30am-4:30pm. Must live a commutable distance to Ayer MA. This is a full time benefit eligible position. Compensation is $20/hour.
Essential Duties and Responsibilities:
- Regular attendance and punctuality
- Collect samples from on-site drop box
- Unpack shipments and document receipt of sample
- Organize and record samples
- Data entry into LIMS (TALS experience a PLUS)
- Maintenance of the department and lab, including stocking supplies and housekeeping
- Assist with customer services
- Handle interactions with walk-in clients
- Conduct all activities in a safe and efficient manner
- Process daily mail and small shipments of bottle kits.
- Provide great customer Service to walk in clients.
- Perform other duties as assigned
Education/Experience
- High school diploma or equivalent, further education in biological or chemical science preferred
- Experience in a fast pace work environment
- Lab experience and exposure to environmental industry preferred.
Ability and Skills
- Strong computer, organizational, and problem solving skills.
- Ability to work independently and as part of a team, self-motivated, adaptable, and a positive attitude
- Handle moderate stress in a fast-paced environment
- Detail oriented
- Data Entry - Ability to prioritize
- Customer Service
- Science based background preferred
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.
- Perform other duties as assigned
Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer.
Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity employer.
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
We do not offer Visa Sponsorship for this role.
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