Office SupportSample Login Specialist

Job Description

Login/Client Support Specialist

This position serves as a support role for the laboratory. This role ensures efficient and accurate operation of a fast‑paced laboratory. Responsible for greeting clients, vendors, and visitors to the laboratory and answering general questions. Hours are Mon‑Fri 8:30 am‑4:30 pm. Must live within a commutable distance to Ayer, MA. This is a full‑time, benefit‑eligible position. Compensation is $20 per hour.

• Regular attendance and punctuality
• Collect samples from on‑site drop box
• Unpack shipments and document receipt of sample
• Organize and record samples
• Data entry into LIMS (TALS experience a PLUS)
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Assist with customer services
• Handle interactions with walk‑in clients
• Conduct all activities in a safe and efficient manner
• Process daily mail and small shipments of bottle kits
• Provide great customer service to walk‑in clients
• Perform other duties as assigned

• High school diploma or equivalent; further education in biological or chemical science preferred
• Experience in a fast‑paced work environment
• Lab experience and exposure to environmental industry preferred
• TALS experience a plus

• Strong computer, organizational, and problem‑solving skills
• Ability to work independently and as part of a team, self‑motivated, adaptable, and a positive attitude
• Handle moderate stress in a fast‑paced environment
• Detail oriented—data entry
• Ability to prioritize
• Customer service skills
• Science‑based background preferred
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English (reading, writing, speaking)
• Perform other duties as assigned

Compensation: $20 per hour.

Benefits include comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and affirmative action employer. The company does not offer visa sponsorship for this role. All qualified applicants are encouraged to apply.